Lorenzo Wright Email & Phone Number

Detroit, MI, US

Lasalle, Quebec, CA

• Produced timely and accurate reports documenting Great Lakes Water Authority's monthly on-site inspections, achieving a 100% on-time delivery rate and maintaining a 99.9% accuracy rate
• Collaborated with cross-functional teams, including operations and sales, to ensure seamless execution of client projects
• Managed an efficient accounts payable filing system that improved the accuracy of client payments and prevented costly overpayments, mitigating the company's financial liability
• Conducted thorough cleaning inspections for the Southfield Public School client, ensuring a pristine and sanitized environment that met or exceeded industry standards, contributing to the overall health and well-being.

Detroit, Michigan, US

• Channeled robust listening and analytical skills and root cause analysis techniques to synthesize and deduce busarrival times and on-time performance – resulting in a 15% uptick in transportation service satisfaction
• Conducted extensive expert-level research and synthesized complex analytics and insights to foster an outside-of-the-box, data-driven approach designed to facilitate process improvements
• Developed and maintained transportation data dashboards and reports to track key performance indicators, such asbus arrival times and on-time performance

London, GB

• Leveraged and ignited a Challenge-Based Learning (CBL) philosophy to develop anddesign (3) iOS applications, with a keen focus on human-center design
• Ascertained actionable insights, rendered recommendations, and influenced the direction of the business byconducting market research and analysis techniques to identify new features and opportunities
• Created beneficial communication cadence with internal stakeholders –including engineers and technology teams-to ascertain best practices and techniques for application development and deployment, helped ensure.

• Managed full-cycle projects through planning, monitoring, control, communication, and documentation, whileorchestrating meetings and reports to build awareness of all IT teams
• Collaborated with senior project managers to develop and execute project plans for real estate and contractingprojects, and ensuring projects were completed on-time and within budget
• Developed and maintained project schedules, resource plans, and budgets using project management software, resulting in improved project visibility and accuracy