Lorenz Schmid Email & Phone Number

Zürich, ZH, CH

Zurich, Switzerland

In my current role I look after the non-food business at GLOBUS flagship store on Bahnhofstrasse in Zurich. As such, I am responsible for the following departments: Luxury Boulevard, Beauty, Womenswear, Menswear and Home & Lifestyle.

Zurich, Switzerland

Responsible for all sales-related services offered at all GLOBUS department stores in Switzerland as well as the nationwide coordination and development of the company’s B2B and tourism business. Key responsibilities:- Maintenance and strategic development of existing service portfolio. The portfolio includes alteration service, personal shopping, home.

Zurich, Switzerland

Provided strategic guidance and project management services in the development and implementation of new hospitality-related business concepts.Completed projects:- Strategic consultation for Zurich Airport (www.flughafen-zuerich.ch) on the launch of its new conference center at The Circle.- Business development project for CGS (www.cgs-ltd.com), a service.

Bangkok Metropolitan Area, Thailand

Oversaw F&B division with 200 employees in 8 restaurants and bars, including events department. Managed 12 direct reports; responsible for guiding department’s strategic direction. Select achievements:- Played a key role in successful restructuring of division, reducing 10 inefficient mid-level management positions, thereby decreasing labor costs by 10%.

Tokyo, Japan

Managed 35-person team with responsibility over performance monitoring, hiring, disciplinaryprocedures, budgeting, financial forecasting and marketing strategies. Select achievements:- Grew revenue (USD 1M average/month) by 10% for two consecutive years.- Increased guest satisfaction scores by 15% and achieved lowest staff turnover in previous 5 years.

Shanghai City, China

Promoted from Assistant Manager to Manager within less than 4 months. Managed 30-person team with responsibility over performance monitoring, hiring, disciplinary procedures,budgeting, financial forecasting and marketing strategies. Select achievements:- Overhauled entire POS system for better ease of usage.- Implemented new training standards, resulting.

All Day Dining Restaurant "100 Century Avenue" at Park Hyatt Shanghai (November 2012 - February 2013)- Responsible for entire property’s breakfast service; implemented new breakfast service offering.All Day Dining Restaurant "The Market Cafe" at Grand Hyatt Guangzhou (May 2012 - October 2012)- Promoted from Corporate Leadership Trainee to Assistant.

Guangzhou, Guangdong, China

Completed 12-month rotational program design to develop leadership skills in an Assistant Manager role in following departments:- All Day Dining Restaurant (3 months)- Western Restaurant (3 months)- Banquetting (3 months)- Chinese Restaurant (1 month)- Administration (2 months)

Zürich Area, Switzerland

- Member of a 10-person Spanish-speaking team serving clients in the Latin America and Iberian markets.- Responsible for due diligence tasks including transactions monitoring and conducting risk assessments.

Master Of Business Administration - Mba, Business Administration And Management, General

Bachelor Of Science, International Hospitality Management

Activities and Societies: - Member of Career Club - Organization team of Young Hotelier Summit 2010 - Fete Finale Committee 2010

Soldier, Infantry School

Activities and Societies: Education for soldier Selected from top 10% of mandatory conscripts to join Leader’s Squadron Unit; completed.

Swiss Matura Diploma

Top High School level in Switzerland