Lorenz Schmid

Lorenz Schmid Email and Phone Number

Vice Store Director at GLOBUS @ GLOBUS
zurich, switzerland
Lorenz Schmid's Location
Zurich, Zurich, Switzerland, Switzerland
Lorenz Schmid's Contact Details

Lorenz Schmid personal email

n/a
About Lorenz Schmid

I am a hospitality & luxury professional with an MBA degree from University of St. Gallen, currently working for the best department store group in Switzerland.

Lorenz Schmid's Current Company Details
GLOBUS

Globus

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Vice Store Director at GLOBUS
zurich, switzerland
Website:
globus.ch
Employees:
1046
Lorenz Schmid Work Experience Details
  • Globus
    Vice Store Director, Non-Food, Globus Zürich
    Globus Mar 2024 - Present
    Zurich, Switzerland
    In my current role I look after the non-food business at GLOBUS flagship store on Bahnhofstrasse in Zurich. As such, I am responsible for the following departments: Luxury Boulevard, Beauty, Womenswear, Menswear and Home & Lifestyle.
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  • Globus
    Head Of Services & Customer Projects
    Globus Nov 2020 - Feb 2024
    Zurich, Switzerland
    Responsible for all sales-related services offered at all GLOBUS department stores in Switzerland as well as the nationwide coordination and development of the company’s B2B and tourism business. Key responsibilities:- Maintenance and strategic development of existing service portfolio. The portfolio includes alteration service, personal shopping, home delivery, gift services, valet parking, chauffeur service, etc.- Pursuit of new business channels within the sales division (collaborations, MICE business, etc.)- Responsible for the nationwide B2B endeavors and tourism activities.- Active exchange with and support for general managers of GLOBUS department stores on new openings as well as service- and sales-related projects/tasks.- Close cooperation with HR division for strategic matters such as training for general service level and personnel development.
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  • Self-Employed
    Hospitality Consultant
    Self-Employed Feb 2018 - Oct 2020
    Zurich, Switzerland
    Provided strategic guidance and project management services in the development and implementation of new hospitality-related business concepts.Completed projects:- Strategic consultation for Zurich Airport (www.flughafen-zuerich.ch) on the launch of its new conference center at The Circle.- Business development project for CGS (www.cgs-ltd.com), a service provider at the airport of Zurich. Responsible for the conception of two new business opportunities.- Project managing launch of Odtomato Restaurant & Bar (www.odtomato.com), a modern dining venue in Bangkok, Thailand. Responsible for creation and implementation of concept, including interior design, recruiting and training staff, developing Standard Operating Procedures, and supervising the opening.- Project managing launch of Siri House Bangkok (www.sirihouse.com/bangkok/thehouse), a lifestyle F&B venue with three different outlets (Luka, Quince & Jacqueline). Responsible for implementation of concept, including recruiting and training staff, developing Standard Operating Procedures, and supervising the opening.
  • Grand Hyatt Erawan Bangkok
    Assistant Director Of Food & Beverage
    Grand Hyatt Erawan Bangkok Mar 2016 - Feb 2018
    Bangkok Metropolitan Area, Thailand
    Oversaw F&B division with 200 employees in 8 restaurants and bars, including events department. Managed 12 direct reports; responsible for guiding department’s strategic direction. Select achievements:- Played a key role in successful restructuring of division, reducing 10 inefficient mid-level management positions, thereby decreasing labor costs by 10% while maintaining levels of service.- Main driver behind the implementation of a new hotel beverage program entailing new wine lists, cocktail offering, and wine events, leading to 15% overall sales increase.
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  • Grand Hyatt Tokyo
    Manager - The Oak Door Restaurant & Bar
    Grand Hyatt Tokyo Mar 2014 - Mar 2016
    Tokyo, Japan
    Managed 35-person team with responsibility over performance monitoring, hiring, disciplinaryprocedures, budgeting, financial forecasting and marketing strategies. Select achievements:- Grew revenue (USD 1M average/month) by 10% for two consecutive years.- Increased guest satisfaction scores by 15% and achieved lowest staff turnover in previous 5 years.
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  • Park Hyatt Shanghai
    Manager - 100 Century Avenue Restaurant & Bar
    Park Hyatt Shanghai Mar 2013 - Mar 2014
    Shanghai City, China
    Promoted from Assistant Manager to Manager within less than 4 months. Managed 30-person team with responsibility over performance monitoring, hiring, disciplinary procedures,budgeting, financial forecasting and marketing strategies. Select achievements:- Overhauled entire POS system for better ease of usage.- Implemented new training standards, resulting in improved staff satisfaction scores.
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  • Hyatt Hotels Corporation
    Assistant Manager - Food & Beverage
    Hyatt Hotels Corporation May 2012 - Feb 2013
    All Day Dining Restaurant "100 Century Avenue" at Park Hyatt Shanghai (November 2012 - February 2013)- Responsible for entire property’s breakfast service; implemented new breakfast service offering.All Day Dining Restaurant "The Market Cafe" at Grand Hyatt Guangzhou (May 2012 - October 2012)- Promoted from Corporate Leadership Trainee to Assistant Manager; played active role in renovation and relaunch of outlet.
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  • Grand Hyatt
    Corporate Leadership Trainee In F&B
    Grand Hyatt Jun 2011 - May 2012
    Guangzhou, Guangdong, China
    Completed 12-month rotational program design to develop leadership skills in an Assistant Manager role in following departments:- All Day Dining Restaurant (3 months)- Western Restaurant (3 months)- Banquetting (3 months)- Chinese Restaurant (1 month)- Administration (2 months)
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  • Ubs
    Intern, Wealth Management & Business Banking, Latin Desk
    Ubs Sep 2006 - Feb 2007
    Zürich Area, Switzerland
    - Member of a 10-person Spanish-speaking team serving clients in the Latin America and Iberian markets.- Responsible for due diligence tasks including transactions monitoring and conducting risk assessments.
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Lorenz Schmid Skills

Hospitality Management Hospitality Industry Hotel Management Restaurants Resorts Customer Service Spanish Pre Opening Opera Forecasting Management Rooms Division

Lorenz Schmid Education Details

Frequently Asked Questions about Lorenz Schmid

What company does Lorenz Schmid work for?

Lorenz Schmid works for Globus

What is Lorenz Schmid's role at the current company?

Lorenz Schmid's current role is Vice Store Director at GLOBUS.

What is Lorenz Schmid's email address?

Lorenz Schmid's email address is lorenz.schmid@ehl.ch

What schools did Lorenz Schmid attend?

Lorenz Schmid attended University Of St.gallen, Ecole Hôtelière De Lausanne, Swiss Army, Realgymnasium Rämibühl Zürich.

What skills is Lorenz Schmid known for?

Lorenz Schmid has skills like Hospitality Management, Hospitality Industry, Hotel Management, Restaurants, Resorts, Customer Service, Spanish, Pre Opening, Opera, Forecasting, Management, Rooms Division.

Who are Lorenz Schmid's colleagues?

Lorenz Schmid's colleagues are Mümin B., Sarah Guex, Linus Grisar, Marielle Frank, Ernad Karahodza, René Popp, Tunde Toth.

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