Loreta Koca

Loreta Koca Email and Phone Number

Office Assistant @ EP Accounting & Tax Services
Toronto, ON, CA
Loreta Koca's Location
Toronto, Ontario, Canada, Canada
About Loreta Koca

As an experienced administrative professional with a keen eye for detail and a reliable work ethic, I have spent over four years managing office operations, providing exceptional customer service, and supporting multiple departments. My exceptional organizational and communication skills enable me to manage workflow with changing priorities and work effectively in a team environment. As a multilingual individual fluent in Albanian, Greek, and English, I am adept at communicating with diverse groups of people, ensuring that each individual feels heard and understood. With a strong background in customer service and administrative support, I am confident in my ability to provide exceptional value as a professional in any organization. I am excited to leverage my experience and skills to take on new challenges and further my professional growth.

Loreta Koca's Current Company Details
EP Accounting & Tax Services

Ep Accounting & Tax Services

View
Office Assistant
Toronto, ON, CA
Loreta Koca Work Experience Details
  • Ep Accounting & Tax Services
    Office Assistant
    Ep Accounting & Tax Services
    Toronto, On, Ca
  • Sephora
    Beauty Advisor
    Sephora Jun 2022 - Present
    Toronto, Ontario, Canada
    • Greeted customers, helped locate merchandise, and suggested suitable options.• Used POS system to process sales, returns, online orders, and gift card activations.• Educated customers about brands and products and assisted in meeting their needs.
  • Ep Accounting & Tax Services
    Office Assistant
    Ep Accounting & Tax Services Jan 2017 - Present
    Toronto, Canada Area
    • Transcribed phone messages and managed email communications.• Assumed different roles in administration, payroll, and reception when needed.• Utilized QuickBooks and Excel for data-entry purposes.
  • Dbk Salon
    Front Desk Assistant
    Dbk Salon Apr 2022 - May 2023
    Toronto
    • Managed day-to-day operations of the office including greeting clients, taking calls, and managing deliveries, shipping, and logistics for business and client orders.• Scheduled appointments, communicated with clients, and organized calendars.• Answered a multi-line phone system, routing calls, and delivering messages to staff.
  • Td Auto Finance
    Customer Service Officer
    Td Auto Finance Jan 2019 - Oct 2021
    Toronto, Canada Area
    • Followed company policies and scripts to achieve call-time and quality standards. • Delivered superior client services, fostering strong rapport, retention, and satisfaction. • Educated customers on using company systems, form completion, and service access.• Handled inbound and outbound calls and communicated via email and chat.
  • Your Dollar Store With More
    Store Associate
    Your Dollar Store With More Apr 2017 - Jan 2019
    Toronto, Canada Area
    • Trained new employees on the procedure, customer service, and sale techniques.• Greeted customers, helped locate merchandise, and suggested suitable options.• Used POS system to process sales, returns, online orders, and gift card activations.

Loreta Koca Skills

Customer Service Microsoft Office Web Design It Security Policies Microsoft Excel Microsoft Word Strategic Planning Sales Research Data Entry Communication Time Management Office Administration Social Media Wordpress Design Quickbooks Microsoft Powerpoint Ios Interpersonal Skills Problem Solving

Loreta Koca Education Details

Frequently Asked Questions about Loreta Koca

What company does Loreta Koca work for?

Loreta Koca works for Ep Accounting & Tax Services

What is Loreta Koca's role at the current company?

Loreta Koca's current role is Office Assistant.

What schools did Loreta Koca attend?

Loreta Koca attended Academy Of Learning College, University Of Central Macedonia, Humber College, Seneca College, Seneca College.

What skills is Loreta Koca known for?

Loreta Koca has skills like Customer Service, Microsoft Office, Web Design, It Security Policies, Microsoft Excel, Microsoft Word, Strategic Planning, Sales, Research, Data Entry, Communication, Time Management.

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