Loretta Macdonald Email & Phone Number

Hampton Roads, Virginia

• Human Resources – Create and process new hire paperwork. Conduct new employee orientation. Maintain all new employee documents. Maintain and update Policy Manual.Responsible for tracking and processing employee performance 90 day and annual appraisals for completion by Management Team.• Benefits – Coordinator and enrollment of all eligible employees for health insurance and 401K.• Policy Creation/Interpretation – Maintained and created company policy, advised management and staff regarding policy guidelines and interpretation. • Recruitment - Screen applicants, conduct preliminary phone interview and coordinate scheduling of on-site interviews. • Reports – Create various administrative reports for tracking human resources, credentialing and on request by the Management team. • Payroll – Review and correct employee time cards daily. Process payroll bi-weekly. Enter new hires and make changes to employee payroll data as necessary.• Doctor’s Commission – Processed all applicable reports and entered computations in excel spreadsheets for monthly commission calculations for review/approval by Manager.• Credentialing – Process all paperwork to add or maintain providers/doctors with multiple insurance companies to obtain in-network status eligibility.

•Payroll – Process employee payroll on a bi-weekly basis using the ADP & Lawson payroll system and Kronos & Peoplenet timekeeping system. Responsible for responding to employee inquires regarding their payroll file.•Human Resources – Creation and maintenance of all personnel files to ensure all documentation is accurate and complete adhering to regulatory guidelines. Responsible for an understanding of all policies and procedures in order to administer properly.•Benefits – Coordination of employee benefit self serve enrollment and explaining benefit plans in place for eligible employees. •Reports – Creation and generation of reports relating to staffing needs, payroll trends and labor reports. •Recruitment – Daily monitoring of potential applicants in careerbuilders and walk-in applications. Routing of screened applicants to Department Directors, setting up interviews. Processing of potential new hires background checks and conducting all new hire orientation for the facility.•Worker’s Compensation – Process of all employee worker’s compensation paperwork, review, evaluate and stay up-to-date on all claims.•Employee Appreciation Coordinator – Responsible for conducting employee morale’ improvement and positive retention programs for the facility.

Williamsburg, Virginia

• Payroll – Process biweekly payroll and wage/tax reporting ensuring accurate data input, and accurate completion of authorizations and supporting documentation. Process and distribution of biweekly paychecks.• Human Resources – Maintenance of personnel files and current documentation to meet regulatory guidelines. Process all pre-hire paperwork and website checks prior to orientation. Organize and conduct orientation and new employee set up. Processing new hire paperwork and computer entry into payroll and in-service training systems.• Training – Develop, schedule and conduct mandatory in-service training classes and maintain applicable documentation.• Policy Interpretation – Responsible for knowledge and interpretation of all company Human Resources policies, and the yearly review and revision of the policies as needed. • Benefits – Coordinate employee benefits paperwork such as health, dental, life, disability and retirement plans.• Recruitment – Coordinate staffing needs and the applicable advertising with the approval of the Business Office Director. Collects and reviews job applications from various sources and forwarding to the appropriate department director for review.• Worker’s Compensation – Process of all employee worker’s compensation paperwork, review, evaluate and stay up-to-date on all claims• Administrative – Assist the Business Office Director in the preparation of monthly and annual Human Resources reports. Manage and file annual performance review for all employees.

• Supervising – Front End personnel to include – bookkeepers, sales and service clerks, CSR’s, cashiers and courtesy clerks are providing world class customer service. • Bookkeeping – maintaining cash controls and bookkeeping records, enforcing procedures on cash differences and recording sales.• Scheduling /Payroll – creating a weekly schedule for all front end personnel using the FDS schedule writing system and updating payroll as needed in the EWM time keeping system.• Performance objectives – counseling cashiers and courtesy clerks on their performance and establishing work goals to follow.• Personnel – submitting performance evaluations, writing disciplinary corrective paperwork as needed.

Bachelor Of Science (B.S.), Governmental Administration, 3.59 Gpa

B.S. Governmental Administration (Concentration in Public Management)

Associate Of Arts (A.A.), Liberal Arts And Sciences/Liberal Studies, 3.0 Gpa

A.A. Liberal Arts (Business Management)