Loretta Manuelpillai Email & Phone Number

Canada

Toronto, Ontario, Canada

Overseeing IT-related matters at the Diocesan Office while also providing crucial administrative assistance to the Finance Department under the guidance of the Director of Finance. My responsibilities extend to coordinating office management activities, ensuring seamless operations in alignment with the Policies, Objectives, and Strategic Directions of the Diocese of Toronto.

Toronto, Canada Area

Office Administration:- Managed day-to-day office operations, providing comprehensive administrative support to staff and Management.- Facilitated seamless communication by managing correspondence, phone calls, meetings, and calendars across various departments.- Delivered exceptional customer service to clients, vendors, and visitors, addressing inquiries and resolving issues promptly and professionally.- Supported HR functions including onboarding, record maintenance… Show more Office Administration:- Managed day-to-day office operations, providing comprehensive administrative support to staff and Management.- Facilitated seamless communication by managing correspondence, phone calls, meetings, and calendars across various departments.- Delivered exceptional customer service to clients, vendors, and visitors, addressing inquiries and resolving issues promptly and professionally.- Supported HR functions including onboarding, record maintenance, timesheet management, and coordination of employee events and training sessions.- Implemented protocols and systems to optimize organizational effectiveness.- Maintained accurate and confidential records of finances, employees, and clients, ensuring proper documentation and retrieval.- Assisted staff with basic technical issues and liaised with IT support as necessary.- Cultivated positive relationships with clients, suppliers, and vendors, fostering satisfaction and retention.Project Coordination:- Directed all phases of project planning and execution, ensuring alignment with objectives.- Interacted with clients to understand requirements and expectations for project deliverables.- Collaborated with project team members to develop comprehensive project plans.- Efficiently allocated resources for successful project deployment.- Conducted regular team meetings to monitor progress, address issues, and ensure timely project completion.- Provided client support and coordinated with the project team to resolve issues promptly. Show less

Website Management:- Spearheaded end-to-end management of both company and client website development projects, overseeing planning, design, testing, and successful launch of new features and pages.- Proactively monitored website performance, swiftly identifying and resolving issues to maintain optimal functionality and user experience.- Generated, curated, and published compelling web content, encompassing text, imagery, videos, and multimedia elements, ensuring alignment with… Show more Website Management:- Spearheaded end-to-end management of both company and client website development projects, overseeing planning, design, testing, and successful launch of new features and pages.- Proactively monitored website performance, swiftly identifying and resolving issues to maintain optimal functionality and user experience.- Generated, curated, and published compelling web content, encompassing text, imagery, videos, and multimedia elements, ensuring alignment with brand guidelines, web accessibility standards, and SEO best practices.- Fostered collaborative relationships with developers, addressing technical challenges, overseeing server maintenance, and fortifying website security measures.Email and Digital Marketing:- Crafted and executed dynamic digital marketing strategies across diverse social media platforms, significantly enhancing brand visibility and driving conversion rates.- Produced captivating visual content tailored for social media platforms to effectively engage and convert leads.- Orchestrated content calendars to ensure consistent posting schedules, aligning with overarching marketing initiatives.- Leveraged automation tools to streamline social media post scheduling processes, optimizing efficiency and effectiveness.- Collaborated closely with content teams to generate relevant content for websites and email marketing campaigns, fostering cohesive messaging and brand coherence.- Implemented and fine-tuned email marketing campaigns to nurture leads and maximize conversion potential.- Monitored and analyzed key performance indicators (KPIs) such as reach, engagement, click-through rates, and conversions, leveraging insights to refine and optimize digital marketing strategies for superior outcomes. Show less

Toronto, Canada Area

- Crafted visually engaging email newsletters and compelling fundraising appeals using Luminate Online platform.- Updated web content and posted blogs using Content Management System (CMS) to align with organizational values.- Enhanced user experience through iterative improvements, optimizing navigation, performance, and design elements.

- Designed and developed responsive and interactive websites using HTML5, CSS3, and JavaScript for organization's clients.

Toronto, Canada Area

Front-End developer within the team that was responsible for the re-launching of their media brand websites such as globalnews.ca, canada.com and driving.caTeam member of the front-end developers who were responsible for the re-design of the company's major metro newspaper sites such as Vancouver Sun, Calgary Herald, Ottawa Citizen and Montreal Gazette.Responsible for:Translating wire frames and art director's concepts into CSS/HTML pages, laying out components using CSS… Show more Front-End developer within the team that was responsible for the re-launching of their media brand websites such as globalnews.ca, canada.com and driving.caTeam member of the front-end developers who were responsible for the re-design of the company's major metro newspaper sites such as Vancouver Sun, Calgary Herald, Ottawa Citizen and Montreal Gazette.Responsible for:Translating wire frames and art director's concepts into CSS/HTML pages, laying out components using CSS style sheets, working with dynamic elements populated with an in-house CMS, testing and trouble-shooting across multiple supported platforms, addressing bugs and broken links during a formal QA process. Show less

B.Sc (Hons), Information Systems

Webmaster Content Site Design