Responsible for recording financial transactions, creating financial reports, performing audits and bank reconciliations. Assist in maintaining the general ledger for 19 Homeowners Associations. Balance and reconcile general ledger accounts. Identify and correct errors in postings via charging homeowners account, adjusting journal entries, maintaining and coordinating budget-related transactions. Compile, verify, and code vendor’s invoices and input into the Yardi accounting database. Receipt monies received from homeowners and posts to appropriate accounts. Prepares and make bank deposit and performs bank reconciliations in a timely fashion. Maintain chart of accounts and annual budgets. Compile and review A/R and A/P reports. Conduct month-end closure and distribute report to Board of Directors for each association.

Minimized Days Sales Outstanding account balances over 90 days past due and unapplied payments while increasing percent current. Minimized bad debt write-offs and maximized cash receipts while being sensitive to internal and external customers. Contacted delinquent customers. Managed and reduced unapplied payments. Achieved daily call volume goals of 40 plus calls. Used collections metrics to monitor success and adjusted collections strategies when appropriate. Ensure faxes and emails were sent to delinquent customers. Research and resolve issues in a timely manner. Monitored accounts for fraud. Planned and organized work so the service level agreement objectives were met. Actively documented customer issues including promises to pay and customer payment issues

Performed routine-to-complex administrative work which involved compiling and recording all preventative maintenance purchase orders which included, researching, inserting photos and checklists from HVAC/Generator Technician’s tablets. Emailed photos and checklist to vendors. Prepared invoices using Signal Point Tracker Database. Closely checked numbers on the Excel spreadsheet to ensure each match up to those on receipts. Issued invoices electronically through ACAS AT&T Email Database. Answered client’s queries plus resolved any reported issues. Updated client’s file with current invoices and contact information. Produced reports, letters, and other correspondence as needed. Prepared bank deposits.

Administered the overall Childcare Assistance Program by following acceptable program and financial policies as set forth by the State of Alaska. Made decision requiring the knowledge and rules, regulations, and functions of the department; and made recommendations on policies and procedures affecting the Child Care Assistant Program. Supervised Child Care Assistant Program staff in their daily schedules, performed evaluations and audits as indicated by the Alaska Family Services, Inc. Personnel Policy. Responsible for computer program operation and maintenance including inputs of budgets and reports. Developed plans while managing tracking systems through Excel to meet weekly and monthly goals.

Prepared conference rooms for planned meetings through Microsoft Office Outlook Calendar. Assisted senior staff with travel arrangements, compiling and completing, and filing travel expense reports. Performed a wide range of administrative and office management duties in a fast-paced environment within ConocoPhillips while dealing with sensitive and confidential information. Assisted with coding, tracking, and processing invoices in the database (SAP). Worked closely with operations personnel to record and AP transactions as well as resolved A/P issues. Prepared weekly reports, correspondences, presentations, and technical data presentations, minute taking all with the use of Word, Excel, Outlook, and PowerPoint.

Managed the receptionist area, including greeting visitors and responding to telephone and in-person inquiries. Designed electronic and paper filing systems to help the front office to deliver stellar customer service. Determined daily work priorities, methods, and workflow associated with debt processing. Maintained the front desk and reception area in a neat and organized fashion. Served as a central point of contact for all outside vendors needing to gain access to the building. Created and maintained spreadsheets using advanced Excel functions and calculations to develop department reports and lists.

Processed an average of 500 invoices per month for a small-scale organization. Renegotiated payment terms with vendors. Calculated figures such as discounts, percentage allocations, and credits. Verified details of transactions, including funds received and total account balances. Coded and processed vendor invoice payments. Opened and assigned new client accounts. Balanced batch summary reports for verification and approval for CFO. Researched and resolved billing and invoice problems.

Drafted meeting agendas, supplied advance materials and executed follow-up for meetings and team conferences. Managed the reception area, including greeting parolees and probationers and responding to telephone inquiries. Drafted reports and correspondences from dictation and handwritten institutional file notes. Maintained an up-to-date department organizational chart. Organized files, developed spreadsheets, faxed and scanned police reports and documents.

Maintained current in-depth knowledge of all AO networks and associated network rules and regulations as it pertained to reconciliation and error resolution of shared transactions. Reconciled all transaction settlements generated daily by the gateway interchanges within a set three-day deadline. Monitored and ensured all discrepancies were researched and coded accordingly while assuring they complied with associated network operational rules. Interacted with gateway contacts for problem resolution and ensured completion of disputed transactions and informational requests. Controlled related general ledger accounts, ensured accurate posting and monthly reconciliation. Assisted the Senior Controller with the completion of other bookkeeping tasks such as reviewing, coding and posting invoices into Ross Accounting System