Loretta O. Email and Phone Number
I am Loretta Odoro, an outgoing and dynamic human resources professional with over eight years of experience focusing on people management and performance improvement.Throughout my career, I have achieved exceptional results in enhancing the employee experience and implementing successful HR initiatives. One of my notable accomplishments was the successful implementation of a new HR On-Boarding Program, where I streamlined the employee onboarding process and improved overall efficiency. Additionally, I spearheaded monthly, quarterly, and year-end performance management processes, including the development and execution of performance improvement plans.I take pride in my ability to analyze employee complaints and develop effective employee care strategies and procedures. By creating employee retention campaigns and introducing motivational programs such as company anniversary awards, customer service awards, and employee appreciation events, I have consistently fostered a positive and engaging work environment.Through my strong leadership and team-building skills, I have motivated and engaged employees, resulting in top-performing teams and an employee retention. Furthermore, I collaborate with cross-functional teams to align employees with organizational goals and ensure compliance with workplace procedures & policies.Recognizing the importance of minimizing conflicts and maintaining smooth service delivery, I have successfully resolved staff complaints by identifying issues and implementing appropriate corrective actions. This led to a remarkable increase in departmental efficiency, and I was honored with the Best Support Staff of the Year Award in 2022.In addition to my operational responsibilities, I decided to explore the Tech world by running a data analytics course. By staying at the forefront of data analytics trends and technologies, I am equipped to provide valuable insights and guidance to individuals seeking to enhance their analytical skills.I also share my passion for HR through my LinkedIn newsletter, "The HR Diary by Retta," where I provide insights, tips, and industry updates. Follow me on LinkedIn Subscribe on LinkedIn https://www.linkedin.com/build-relation/newsletter-follow?entityUrn=7208525573000749057 and TikTok https://www.tiktok.com/@thehrdiarybyretta to stay updated with the latest trends and best practices in human resources.
Rettaright Hr & Recruitment Ltd
View- Website:
- rettarightrecruiters.com
- Employees:
- 1
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Human Resources ConsultantRettaright Hr & Recruitment LtdLagos, La, Ng -
Chief Manager Human ResourcesThe American Lotto Aug 2023 - PresentLagos, Lagos State, NigeriaAs Chief Human Resource Manager, I lead the development and execution of HR strategies in alignment with organizational objectives, focusing on employee engagement, operational excellence, and administrative efficiency. -
Human Resources ManagerWesternlotto Ltd Aug 2018 - Aug 2023Lagos, Nigeria -
Human Resources OfficerWesternlotto Ltd Jul 2017 - Sep 2018Lagos, Lagos State, Nigeria -
Human Resources ManagerBwc Realestate Dec 2019 - Jan 2021Lagos, Lagos State, Nigeria
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Human Resources ManagerWesternbet Dec 2019 - Jan 2021Eti Osa, Lagos State, NigeriaAs the Group HR Manager, I oversee and manage HR functions for three subsidiaries within the organization. My role involves developing and implementing HR strategies that align with the overall business objectives of each subsidiary, ensuring a cohesive and effective HR approach across the group. -
Hr & Admin OfficerActivision Group Of Companies Jan 2013 - Jun 2017Agbara
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Quality Assurance OfficerEcobank Transnational Incorporated Jan 2009 - Dec 2012Lagos, NigeriaAs a Quality Assurance Officer, I successfully established the contact center and trained a team members, effectively managing service for more than 10,000 customers. I prepared shift rosters and liaised with HR partners to maintain service quality. My responsibilities included designing monitoring formats, tracking performance metrics through data management systems, and preparing detailed reports for management, contributing to an increase in overall customer satisfaction. -
Contact Center AgentEcobank Transnational Incorporated Aug 2006 - Dec 2008LagosResponsible to attend to inquiries, managed complaints, troubleshoot significant customer service problems, handled complaints regarding the organization’s products or services and provide general information. -
Inventory Assistant (Nysc)Lotus Plastics Apr 2004 - Dec 2005Lagos, Lagos, Nigeria
Loretta O. Education Details
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Master Of Business Administration - Mba -
Alx_AfricaGraduate Certificate -
Auchi PolytechnicHigher National Diploma -
Government School, St John'S Anglican School
Frequently Asked Questions about Loretta O.
What company does Loretta O. work for?
Loretta O. works for Rettaright Hr & Recruitment Ltd
What is Loretta O.'s role at the current company?
Loretta O.'s current role is Human Resources Consultant.
What schools did Loretta O. attend?
Loretta O. attended Lagos State University, Alx_africa, Auchi Polytechnic, Government School, St John's Anglican School.
Not the Loretta O. you were looking for?
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Loretta O. Lang MBA, CCRA
The Bridge That Assist Cfos & Directors Of Treasury Achieve Optimal Ar Collections By Providing Consulting, Training And Coaching To Ar, Credit & Collections Teams By Using Ad Hoc Approaches That Change Sales Into Cash.Baton Rouge, La
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