Loretta Olaniran Email & Phone Number

Toronto, Ontario, Canada

o Performed operational duties such as trades processing (manual and swift), trades settlements, money movements, cash reconciliations, generation and distribution of investor and client documentations. o Investigated and corrected failing trades on Calastone allowing them to flow through the automated process, also ensuring trade confirms are received by investor within trading deadlines. o Built and maintained relationships with clients ensuring to respond to queries in a timely manner and resolving or escalating any issues appropriately.o Participated in the development and implementation of departmental procedures and processes via Confluence and ensured the adherence of the controls put in place with process checklists and sign offs.o Reviewed and approved work performed by Junior analysts and supervised operational aspects of the Investment Operations Team confirming the successful and accurate completion of the daily and ad-hoc processing requirements.o Created and facilitated training plans for new employees while mentoring and coaching analysts within the team to develop capabilities.o Liaised with clients and internal teams during solution development projects to provide innovate solutions to client business needs.o Performed on going investor screenings as well as transactions monitoring and analyzing trading frequencies in the context of AML compliance and regulation.

o Coordinated various operational duties including Fund events such as capital call, drawdowns and distributions on a portfolio of private equity funds. o Developed and delivered a consistent and accurate analysis of business performance using KPI and non-financial data to highlight performance.o Processed distribution payments and reconciled investor and fund transactions against banking reports to ensure trading accuracy.o Led and reviewed the investor distribution payment process and positions/cash reconciliation against banking reports to ensure trading accuracy.o Performed on going investor screenings as well as transactions monitoring and analyzing trading frequencies in the context of AML compliance and regulation.o Responsible for ensuring compliance with internal and external audit standards as well as assisted in audits within deadlines.

o Processed trades and transfers on clearing-house platforms Clearstream (Vestima) and Euroclear (Fundsettle) for a range of hedge and mutual funds.o Responsible for the maintenance of static level data and reconciling trading activities between share register and trading platforms.o Performed daily cash reconciliations as well as daily and weekly securities reconciliations through Frontier ensuring any discrepancies are investigated and corrected promptly. o Completed team tasks, including the handling of all complex calls and queries, to a high quality, to meet client requirements in a timely and accurate manner.o Actively participate in project plans associated with solution development and implementation based upon agreed business requirements.o Developed and implemented training plans and provided on the job training for analysts on the team.

o Resolutely responded to general customer inquiries, offered solutions to complex cases and provided a positive customer experience by ensuring accurate transactions o Delivered a simple and smooth returns and exchange experience, while collecting high quality data for follow-up when scheduled in returns.o Supported fellow co-workers on the team when needed in order to create a seamless workflow and positive environment.o Developed a strong knowledge of the delivery and assembly facilities and provided/promoted to customerso Maintained broad knowledge of all company products, services and systems ensuring prompt and professional service delivery to customers.o Regularly promoted seasonal in store offers to customer and provided information on the product offerings and sales available.

Bachelor Of Business, Business Administration And Management, General

Business Student with a focus on Marketing

International Business

International Business Erasmus Certification