Loretta Schaefer-Orozco Email & Phone Number

Richlands, Nc, Us

Jacksonville, North Carolina, United States

Charismatic and dependable Advanced VIPKid Instructor. Expert in speaking and writing English. Inspires the joy of learning English while enhancing students speaking skills. Successfully taught 1140 students and 5478 virtual classes. Versatile and effective online classroom manager who is quick to establish good working relationships with students and their parents. Committed to providing students the tools necessary to achieve their academic goals while instilling a love of learning… Show more Charismatic and dependable Advanced VIPKid Instructor. Expert in speaking and writing English. Inspires the joy of learning English while enhancing students speaking skills. Successfully taught 1140 students and 5478 virtual classes. Versatile and effective online classroom manager who is quick to establish good working relationships with students and their parents. Committed to providing students the tools necessary to achieve their academic goals while instilling a love of learning. • Rapport Building – Creates an online classroom environment conducive to learning and age and level appropriate. • Communication – Observes nonverbal language and quickly adapts the method of teaching so that learning occurs. Respectful and uses tact when relaying information or conferencing with parents. • Coaching & Inspiring – Guides the learning process toward achieving curriculum goals and objectives as established by VIPKid. • Reports Management – evaluates student's performance and behavior and completes necessary reports. Maintains accurate attendance and grades for all assignments. • Time Management – highly organized teacher who prepares and follows lesson plans to maximize classroom learning time. Show less

Jacksonville, North Carolina, United States

Confidential Psychological Services Provider, Jacksonville, North CarolinaTake charge and can-do attitude. Highly organized, caring, friendly, and compassionate. Entrusted with handling the behind-the-scenes duties to keep a psychological practice running smoothly. This encompassed scheduling appointments as needed, correctly recorded information to include clinical, insurance, and demographic changes using an electronic charting system using proper medical terminology. Followed up after… Show more Confidential Psychological Services Provider, Jacksonville, North CarolinaTake charge and can-do attitude. Highly organized, caring, friendly, and compassionate. Entrusted with handling the behind-the-scenes duties to keep a psychological practice running smoothly. This encompassed scheduling appointments as needed, correctly recorded information to include clinical, insurance, and demographic changes using an electronic charting system using proper medical terminology. Followed up after rendered services and between follow-up appointments, addressed any patient questions or concerns, and served as the direct point of contact. Researched medical coding discrepancies to avoid billing errors. • Responsible for 300 + patient private practice for psychiatric care with experience in outpatient treatment, telehealth services, crisis intervention, medication reconciliation, and diagnoses. • Reliable for work phone, carried 24/7 for use directly related to patient care, including medication questions and crisis intervention. Additionally, the doctor would forward her personal cell to my work phone to field her calls as needed. • Liaison between the provider and her team of lawyers, other physicians, support staff, and patients.• Operations Manager – upon the provider's unexpected death, assumed responsibility to close the practice. Networked to find a psychiatrist to provide continuity of care for the patients. Liaised with patient insurance providers, attorneys, and the liability insurance company. Also, responsible for contacting utility companies, the landlord, and disposing of all office furniture and equipment. Provided detailed accounting to the clinicians next of kin. • Confidential Records Management – maintained client confidentiality per HIPAA and the North Carolina Psychology Board to notify clients of the practice closing and transfer their records to new providers. Show less

Jacksonville, North Carolina, United States

Founded Mommy Solutions, a one-of-a-kind boutique in Eastern North Carolina offering onsite educational services. Focused on delivering the ultimate customer experience through the delivery of superb customer service.• Course Design & Delivery – Created and implemented education and training plans.• Teaching & Education – Educated clients on various topics of pregnancy, birth, and parenting via one-on-one and group classroom sessions. Maintained a library of educational, referral, and… Show more Founded Mommy Solutions, a one-of-a-kind boutique in Eastern North Carolina offering onsite educational services. Focused on delivering the ultimate customer experience through the delivery of superb customer service.• Course Design & Delivery – Created and implemented education and training plans.• Teaching & Education – Educated clients on various topics of pregnancy, birth, and parenting via one-on-one and group classroom sessions. Maintained a library of educational, referral, and resource materials for client reference and served as a subject matter expert for questions not covered in resource materials. Performed ultrasounds to determine the gender of the baby.• Program Management – Established and managed programs that sought to serve and improve services for families and individuals. Show less

Sneads Ferry, North Carolina, United States

Many military families did not want to utilize resources that were available on a military installation for fear of reprisal. Mama J’s helped active duty military families, military retirees, veterans, and civilians with various forms of assistance. • Fundraising & Special Projects - Served as Fundraising Committee Chair, responsible for disseminating tasks and motivating volunteers. Accomplishments include:o Led the annual Coats for Kids program, resulting in 200 coats for local… Show more Many military families did not want to utilize resources that were available on a military installation for fear of reprisal. Mama J’s helped active duty military families, military retirees, veterans, and civilians with various forms of assistance. • Fundraising & Special Projects - Served as Fundraising Committee Chair, responsible for disseminating tasks and motivating volunteers. Accomplishments include:o Led the annual Coats for Kids program, resulting in 200 coats for local children.o Organized recurring silent auctions, raising a minimum of $1,500 per event.o Planned and conducted Annual Diaper Dash event, collecting over 2,000 diapers, and raising funds to purchase additional diapers for clients in need.• Program Planning and Case Management – Performed case management actions, including reviewing applications to determine eligibility for family outreach assistance. Approved support and assistance for up to 900 applicants per month. Maintained database of local agencies, churches, and organizations to refer clients for further assistance. Maintained Customer Relationship Management (CRM) databases to ensure accurate recording of assistance provided. Planned expos, business networking, and other community events.• Management and Leadership – Developed standard operating procedures for various office and volunteer positions. Scheduled and directed work, appraised work performance, took action on leave requests, and signed timesheets. Supervised up to 15 volunteers, ensuring they accomplished assignments as directed and per agency policies. Counseled and trained employees and enforced disciplinary actions when necessary. Provided ongoing professional training to help staff stay abreast of new information needed to answer client inquiries. Show less

Jacksonville, North Carolina, United States

Created a community outreach group to assist families in need of food, school supplies, clothing, and holiday items. Wrote curriculum and prepared, scheduled, and facilitated multiple classes to families, corporate employees, and various groups in the greater Onslow County area. • Coaching & Mentoring: Coached groups of up to 100 participants, coaching them to utilize coupons and sales to live better on a limited budget while making nutritious meals. Participating families saved an average… Show more Created a community outreach group to assist families in need of food, school supplies, clothing, and holiday items. Wrote curriculum and prepared, scheduled, and facilitated multiple classes to families, corporate employees, and various groups in the greater Onslow County area. • Coaching & Mentoring: Coached groups of up to 100 participants, coaching them to utilize coupons and sales to live better on a limited budget while making nutritious meals. Participating families saved an average of $300 per month thanks to the group. • Rapport Building: Established and maintained strong client and vendor relationships. • Program Management: Hosted an online couponing forum and shaped positive client expectations through timely problem resolution and regular checks for customer satisfaction. Show less

Jacksonville, North Carolina, United States

Inspired academic and personal growth in students of all ages and backgrounds to include active duty military using Tuition Assistance and Veterans using their GI Bill or VA Education benefits. Adherence to 504 plans. Maintained accurate attendance and grades. Adheres to North Carolina Community College rules and regulations. Enforces college policies and best practices. • Student Diversity – took the time to learn each student's strengths and weaknesses. Enhanced student learning by… Show more Inspired academic and personal growth in students of all ages and backgrounds to include active duty military using Tuition Assistance and Veterans using their GI Bill or VA Education benefits. Adherence to 504 plans. Maintained accurate attendance and grades. Adheres to North Carolina Community College rules and regulations. Enforces college policies and best practices. • Student Diversity – took the time to learn each student's strengths and weaknesses. Enhanced student learning by tailoring instructional approach so that the student reached or surpassed their goals. • Education and Training – Developed lesson plans, quizzes, and tests to support the college's core competencies. Established rapport with students and inspired professional and academic growth by making learning interactive and thought-provoking.• Communications and Customer Service – Developed a keen eye for nonverbal cues that occurred when students said they understood the material but did not truly grasp it. Remained cognizant of student needs and modified the delivery of course content, so students were able to fully understand the concepts being taught. Show less

Jacksonville, North Carolina, United States

Case manager for military retirees, military family members of all ages, as well as veterans and civilians. Maintained a Rolodex of resource providers in the military and civilian community. Liaison with various insurance providers to stay abreast of their requirements for eligibility of benefits. Prepared and ensured the accuracy of client case files and necessary reports for insurance reimbursement and continuity of care. • Program Planning and Case Management – Conducted intake… Show more Case manager for military retirees, military family members of all ages, as well as veterans and civilians. Maintained a Rolodex of resource providers in the military and civilian community. Liaison with various insurance providers to stay abreast of their requirements for eligibility of benefits. Prepared and ensured the accuracy of client case files and necessary reports for insurance reimbursement and continuity of care. • Program Planning and Case Management – Conducted intake interviews with new psychiatric, substance abuse or dual diagnosis clients to assess and reduce the severity of urgent needs and avoid future crises. Ensured compliance with HIPAA and agency, state, and federal regulations at all times. Developed individual Person-Centered Plans for clients based on their short- and long-term goals. Maintained and managed the input of data in the case file for detailed and accurate records of client sessions per federal, state, and local regulatory guidelines. Delegated assignments to 20 team members to support clients’ treatment goals. Referred clients to appropriate service resources and facilitated referrals to ensure recovery goals of rebuilding their lives. Intervened and re-assessed if the client was subjected to a subsequent crisis.• Communications and Customer Service – Established rapport with clients through active listening and engagement while establishing and maintaining therapeutic professional boundaries, therefore creating a relationship of trust. Demonstrated sensitivity and always preserved confidentiality. Collaborated with physicians, nursing staff, therapist, and other health care professionals in treatment team meetings. Cultivated a professional network within the state and local military and civilian community to stay abreast of referral sources and opportunities for clients. Show less