Loretta Walling Email & Phone Number

Milford, Delaware, United States

Dover, Delaware Area

Maintain a professional demeanor among both internal and external guests and employees in my department.Ensure that policy, procedures and internal controls are followed and enforced. Maintain the MTL log andMake sure that CTR’s are completed. Check flow charts and schedule breaks accordingly.Verifications of monies paid out of $1000.00 or more and verify $10,000 or more in the Chip Bank.Verify Chip reserve, match play coupons and authorize payments for any CTK disputes. Verify all banks whenThere is a difference of $100.00 or more and notify surveillance when necessary. Complete nightly ShiftReport with any important information to follow to the next shift.

Atlantic City Nj

Manage Daily Branch Operations. Demonstrates an ability to focus time and effort on day-to-day tasks. Take ownership of difficult employee related and operational focused situations. Ensure that staff delivers a high level of professionalism and customer service. Effectively manages the process of decision-making. Develop weekly and monthly goals, sales strategies and customer needs. Develops, coaches and maintains a performance driven team. Uses company procedures to document corrective action and to celebrate successes on performance related issues. Responsible for scheduling staff. Maintains the budget of the branch by minimizing overtime and using scheduled efficiently. Monitoring excessive overdraft customers utilizing system reports and customer contact. Approve overdrawn and uncollected funds using IEH system according to established limits.Ensures policies and procedures are strictly followed. Completes quarterly reports in a timely manner. Ensures all documentation are accurate, complete and reviewed, Cash logs, audits, negotiable items, and any security violations that are reportable to the Security Officer.Conduct monthly in branch training sessions for security, operation/system changes and policy/procedure updates.Ability to answer questions and quote rates on consumer loan products, take applications and able to enter them into Encompass system and conduct loan closing. Open new deposit and loan accounts in the on line system. Is knowledgeable of the features of products andcan explain them to customers in a professional manner. Prepares new account documents and regulations affecting each account type.Ability to cross sells bank products.