Loretta Duncan-Brantley Email & Phone Number

Dearborn, Michigan

As the Export Program Manager for the Vehicle Control team within the Vehicle Evaluation and Verification Division, I am responsible for: • The successful global shipment of prototype vehicles from the Ford and Lincoln vehicle lines;• The timely availability of vehicle testing throughout the world; • A solid in-depth, up-to-date knowledge of vehicle specifications, and vehicle import regulations in all countries where Ford operates manufacturing plants.I serve as the technical expert on a variety of logistics considerations, including tariff, taxes, customs, import restrictions, and required documentation for different types of vehicles and countries. In the world of vehicle export, it is my keen responsibility to manage several projects concurrently through the strict creation of solid strategy and implementation for each project within my export programEach project strategy requires the mapping and definition of dependent projects, creating timelines and strict adherence to each project’s budget. The large and small projects under my control, include: • Coordination of shipments and confirmation that goods are delivered on time by serving as the communication liaison between several different groups/teams, including freight forwarders, the purchasing team, vehicle engineering, hazardous materials team, the vehicle planning teams, and other teams of the vehicle control group. • Introduction/implementation of process improvements; utilization of change management skills to update work processes, ensuring efficient, lean processes that, ultimately, save time, effort, and costs.My biggest success continues to be my "get it done" attitude, my background of delivering superb work time and time again through clear communication both written and verbally, that has teams requesting my expertise even when their vehicles export delivery do not fall within my area of responsibility.

Greater Seattle Area And Greater Detroit Area

Team leader with the primary responsibility of interaction with automotive dealership clients to deliver an integrated marketing strategy that focuses on website improvements, organic search optimization, digital advertising while serving as the focal point for all support and service related issues for assigned customers. As the client team leader, I work closely with Organic and Digital Advertising Specialists, Email Marketing Specialists, Digital Solutions Managers and Technical Support Specialists to develop and execute on short and long term efforts to improve both the customer's online presence, as well as to provide overall management of product and website inquiries. This requires me to ensure that the website and marketing efforts are driven to meet client sales and ROI goals, and that customers are receiving world-class service and support through my superior relationship management skill such as:• Efficient task management with established deadlines• Proactively communicating project status to clients, and maintenance of a strong business relationship with each of my clients.• Consistent and dedicated consultation utilizing monthly and quarterly business reviews to optimize their website presence and ensure that the website strategy is aligned with my clients’ business objectives• Effectively work with other team members including other Account Advocates, Digital Advertising Specialists, Email Marketing Specialists, Digital Solutions Managers, Technical Support Specialists and fulfillment partners to develop and execute optimization plans that meet ROI and website enhancement requirements• Documentation of all customer communication and optimization activity• Participation in process improvement activities and initiatives• Communication of platform changes and enhancements to my clients• Research and monitoring of the latest industry news, trends and local market opportunities

Redmond, Wa

Global strategic lead for the development and operational execution of the release Microsoft’s worldwide software security update, for all internal and external customers to protect computers against viruses, exploitation and security breaches.• Effectively managed virtual multi country – cross regional internal and outsourced localization teams responsible for training product team experts and communicating accurate minute-by-minute critical security updates.• Revamped internal procedures and controls, reorganized / reallocated staff and implemented best practices and performance monitoring systems in support of Continuous Improvement, resulting in a 33% improvement in performance. • Created a cohesive team and provided one one-on-one coaching, capitalizing on each person’s strengths to deliver high customer satisfaction and quality levels. • Redefined all roles and responsibilities for team members to ensure effective execution.

Redmond, Wa

Collaborated with CEO, executive leadership team, marketing and securities organization to define the software security needs of the market. • Drove deliverables that included strategic thinking, budget management and consolidated sourcing / contracting.• Cultivated strong global thought leader relationships. Designed and executed feedback forums for the exchange of ideas that led to the successful redesign of 2 product releases, enhancements to the features of existing products and cultural process change throughout Microsoft.• Led the company’s thought leader Computer Software Security initiative with twenty key globally based academic experts in the field of Computer Security, Digital Privacy and Online Safety, to gather strategic insight for new business development, programs and products.• Managed cross company team responsible for the development and implementation of the Microsoft MVP (Most Valuable Professional) Summit of 12,000 customers to recognize best in class individuals in the software industry.

Redmond, Wa

Charged with developing strategy and executing elite business meetings and conferences for the company. Managed an annual budget of $1.5MM.• Facilitated the creation of documentation and communication of conference/meeting requirements.• Developed all content for the International Privacy Forum and the identification of worldwide business and project issues.• Led cross-company teams in the development, implementation and administration of all online services for the business unit.• Produced and released the company wide Trustworthy Computing website and the Academic and Advisory Board website for both internal and external customers.• Negotiated fees for all vendor relationships on behalf of Trustworthy Computing online services.

Redmond, Wa

• Managed all meetings with Bill Gates and Microsoft’s then President, Bob Herbold. Produced all presentations performed by the Corporate Privacy group and managed all virtual and in-house Privacy presentations• Primary contact and public relations point person in coordination with PR team; Managed privacy events – internal and external. Led all business functions and operations.• Managed the design and development of the company wide Corporate Privacy websites, both internal and external versions, and intelligent lead generation, validation, scoring, and incubation system, increasing quality of Microsoft Privacy leads by 75%.• Instrumental in the creation of the Global Privacy 101 online training application for Microsoft employees• Co-creator of the principal whitepaper governing Privacy practices at Microsoft; Managed a cross-company team to develop, implement and administer the Privacy policy and compliance at Microsoft

Greater San Diego Area

Electric Technician as a telephone and other communication wiring on board submarines

Point Mugu, Ca And Whidbey Island, Wa

Groton, Ct.

Bs, Business Administration And Management, General

Business Management/Business Administration

Aa, Legal Assisting

Studied Legal Assisting classwork. Received AA for Paralegal Studies