Care Navigator
CurrentMember Health Empowerment & Engagement StrategiesLead initiatives to create impactful healthcare experiences for members, offering educational resources and tools that empower healthy lifestyle choices.Collaborative Preventive Care PartnershipCoordinate closely with Curative's clinical teams to deliver personalized, preventive care approaches that proactively improve health outcomes.Care Coordination Leadership & Operational Strategy SupportDrive member-centered care coordination, streamline practice operations, and develop tracking metrics to identify and address engagement gaps and unmet member needs.Patient Interaction Optimization & Relationship BuildingChampion patient experience by greeting members warmly, offering personalized facility tours, managing communication promptly, and anticipating care needs. Educate patients on health plans and provide thorough follow-ups to foster strong patient relationships.Healthcare Knowledge Expertise & Patient Communication ExcellenceBring robust knowledge of medical terminology and healthcare protocols to patient interactions, ensuring well-informed and compassionate communication. Expertise in Curative’s clinical programs and technology supports efficient patient education and interaction.Health Records Integrity & Regulatory Compliance LeadershipMaintain accuracy and completeness in Electronic Health Records, upholding the highest standards of regulatory compliance and quality system requirements to ensure patient safety and data integrity.