Loretta Shelton Mba, Csm Email & Phone Number

Atlanta, GA, US

United States

United States

SR. Project Manager on a major client initiative to implement EMV Contactless card certification. Provided oversight of external vendors and internal applications to ensure design development and testing are on target to meet certification criteria. Developed integrated project plans to align on certification strategy. Held regular status calls, managed.

Alpharetta, Georgia, United States

• Successfully manage project life cycle for clients from initiation, planning, development, design, testing and deployment. Collaborate with a team of engineers and testing managers to ensure accuracy, compliance and.
• Led work on a major AT&T initiative called User Interface Consolidation Program (UIC) with a budget of $28M.
• Provided oversight to 80 applications, held their on-boarding calls, and managed their delivery plans to ensure deployment of 200 capabilities (approx. 5400 User Stories) using Agile delivery.
• Collaborated with various stakeholders, in a matrix type environment working with Scrum RTEs, Scrum Teams, other Program Managers, Application Project Managers to drive the delivery.
• Created Executive status reports to ensure Program Stakeholders, including Directors and Business Product Owners are aware of the progress, open issues with an action plan, and mitigation strategies.
• Rolled out enhancements to the Change Request process to ensure that applications were able to onboard effectively.

Alpharetta, Georgia, United States

Led a team of 20 in managing the development and deployment of software utilizing SDLC methodology to support the distribution of customer collateral during sales acquisition and retention. Project Manager over all business solution projects for telecomm and software organizations; manage workloads, define deliverables, hire and mentor resources, conduct.

Alpharetta, Georgia, United States

Managed the billing platform for major telecommunications carriers. Created content and assisted representatives in integrating customer planning & strategy initiatives with delivery of Amdocs products and services into their lines of business. Analyzed and communicated effective business requirements for developers, programmers, and engineers which.

Norcross, Georgia, United States

Accountable for the launch of new and maintenance of existing proactive retention programs for issue resolution and early life initiatives in wireless and wire-line divisions of the organization. Also responsible for the development of time lines, process flows, and progress monitoring associated with the launch of customer retention programs. Successful.