Loretta Winde Email & Phone Number

Warwick, Ri, Us

Rhode Island & Massachusetts

Providence & Lincoln, Rhode Island, Brockton, Ma

Director of Home Care, Hospice & Palliative Quality & ComplianceChief Compliance Officer

Fairhaven, Ma

Responsible for directing the clinical operations of all branches within the company. Responsible for ensuring quality care and services are being delivered in the most effective way to the patients. Responsible for hiring, training, supporting and mentoring the clinical supervisors. Oversees and maintains a positive and productive relationship with the management team, clinical supervisors, intake staff and the UR department.•Monitors all clinical departments to ensure compliance with applicable laws and regulations.•Participates in increasing patient volume, with a focus on increasing Medicare and other insurance provider visits with appropriate, cost effective cases. •Ensures optimum patient services are delivered in a professional and consistent manner. •Develops and implements a comprehensive business growth plan. Aggressively monitors and adjusts plan to ensure all targets are met. •Directs the ongoing clinical operations of all branches to ensure quality care. •Develops and maintain a solid understanding of all of the products and services offered to educate staff.•Ensures adequate staffing and supervision of all clinical areas.•Assists with establishing agency policies and monitors all departments for compliance with applicable laws and regulations.•Responsible for maintaining proper public exposure for the agency through community relations.•Assumes primary responsibility for clinical component of risk management as it relates to quality of patient care.•Assists with matters of quality, regulation and accreditation standards as relates to complex patient care issues.•Shares primary responsibility for the agency’s compliance with state and federal regulations and standards.

Senior Manager of Clinical Services (2008-2009)• Managed 24-hour/7-day clinical and administrative operations of clinical teams, including budget and policy responsibility for Medicare Certified Home Health Agency serving 500 patients • Oversaw, directed and managed all intake activities including referrals, admissions, outreach and marketing. Completed Intake redesign Sept 2009 • Provided overall direction, guidance and implementation and integration of all clinical informatics and education/training initiatives.• Oversaw, directed and managed all activities related to Horizon applications. • Developed and implemented a comprehensive clinical education program including orientation, in-service programs, and continuing education opportunities.• Oversaw related JCAHO and compliance standards.Senior Manager of Clinical Informatics and Education (2005–2007)• Successfully planned, implemented and educated on PPS Reform 2008.• Developed and implemented an agency orientation and preceptor program for new staff. Implemented an ongoing continuing education program for exciting VNA staff. • Project leader for comprehensive upgrade to McKesson Horizon Home Care Version10.

progressive postions while employed at VNCY included:• Managed 24-hour/7-day clinical and administrative operations (with budget, policy, and marketing/P&L responsibility) of Brooklyn and Manhattan branches of a CHHA with 480 patients and 75 RN/LPNs and 250 HHAs• Facilitated interdisciplinary strategic planning to improve processes and marketing that provided homecare for primarily HIV as well as non-HIV pediatric and adult patients, including maternal-child/newborn, mental health, end-of-life, and high-tech service lines • Served on local agency PI Committee as well as corporate Performance Management Committee; implemented new Office Coordinator model; conducted inservices on mandated competencies as well as ACRN concepts• Worked with McKesson Horizon Healthcare Systems, Springfield, MO, to implement desktop/laptop electronic documentation system; completed training and rolled out to management and staff, including inservices on OASIS and Forms 485-488 as well as careplanning, scheduling, HIPPA-protection of patient data, billing/tracking, and other applications• Oversaw delivery of care to clients receiving experimental medications; developed patient handbook on FUZEON self-administration by patients (selected by Roche Pharmaceutical for presentation at ANAC conference)Associate Director (2002-2004)• Performed duties similar to above for Brooklyn branch only.Team Leader (2000-2002)• Supervised 14 RN Coordinators of Care while managing a patient caseload.

Nursing Supervisor (1999)• Managed clinical operations of a CHHA, hiring/orienting, supervising, and evaluating/educating RNs caring for a primarily geriatric population. Community Health/Fee-for-Service RN (1992-2002)• Visited homebound patients to provide clinical management and extensive patient-family teaching to promote self-care.

Bsn, Nursing

Rn, Nursing