Lorey Concepcion
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Lorey Concepcion Email & Phone Number

Customer Service Manager | Virtual Assistant | Customer / Client Support at Rebag
Location: Lilo-An, Central Visayas, Philippines 8 work roles 1 school
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Current company
Rebag
Role
Customer Service Manager | Virtual Assistant | Customer / Client Support
Location
Lilo-An, Central Visayas, Philippines
Company size
130 employees

Who is Lorey Concepcion? Overview

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Quick answer

Lorey Concepcion is listed as Customer Service Manager | Virtual Assistant | Customer / Client Support at Rebag, a company with 130 employees, based in Lilo-An, Central Visayas, Philippines. AeroLeads shows a matched LinkedIn profile for Lorey Concepcion.

Lorey Concepcion previously worked as Customer Service Manager at Rebag and Virtual Assistant at Your Remote Assistant. Lorey Concepcion holds Bachelor Of Science In Computer Engineering from University Of San Jose-Recoletos.

Company email context

Email format at Rebag

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Rebag

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Profile bio

About Lorey Concepcion

Lorey Concepcion is a Customer Service Manager | Virtual Assistant | Customer / Client Support at Rebag.

Current workplace

Lorey Concepcion's current company

Company context helps verify the profile and gives searchers a useful next step.

Rebag
Rebag
Customer Service Manager | Virtual Assistant | Customer / Client Support
new york, united states
Website
rebag.com
Employees
130
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Company profile
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8 roles

Lorey Concepcion work experience

A career timeline built from the work history available for this profile.

Customer Service Manager

Current
Rebag

New York, United States

Dec 2023 - Present

Virtual Assistant

Your Remote Assistant

Austin, Texas, United States

- Currently assigned and working with a buy-and-sell-luxury-items client.- Adds and updates information in client's data base.- Assists client's customers with their concerns and requests via chat and email.

Mar 2016 - Dec 2023

Customer Service Representative - Chat/Email Support

Teletech Philippines

Mandaue, Central Visayas, Philippines

Provides customer assistance through email, and skilled to respond to chat when queue requires, for a multinational information technology company.

Sep 2013 - May 2015

Customer Service Representative - Phone/Voice Support

Teletech Philippines

Mandaue, Central Visayas, Philippines

Takes customer service calls for one of the major bank companies in the United States.

Jun 2013 - Sep 2013

Internet Research Specialist (Homebase)

Bid Ocean Inc.

Grand Junction, Colorado, United States

Searches for solicitations from various online sources, and add them in a database.

Jun 2011 - Jun 2013

Telephone Researcher (Homebase)

Bid Ocean Inc.

Grand Junction, Colorado, United States

Initiates outbound calls to Project Owners or Engineering firms to gain more information and important details regarding a project, and add them in a database.

Sep 2010 - Jun 2011

Quality Assurance Specialist

Aegis Peoplesupport, Inc.

Cebu, Central Visayas, Philippines

- Dedicated QA Specialist for the Email LOB- Facilitates/joins calibrations with the client, primarily Email Calibrations.- Evaluates sessions of agents and records results in the QA database.- Provides coaching and feedbacks to agents.- Generates major reports, like WES, Consolidated QA Scores for all LOBs.

Dec 2008 - Sep 2010

Customer Service Representative

Aegis Peoplesupport, Inc.

Cebu, Central Visayas, Philippines

- QA VIP (Volunteer Internship Program)- Skilled to different LOB's (Customer Service, Retention, Email)- Processes/handles escalated emails.

Apr 2005 - Dec 2008
Team & coworkers

Colleagues at Rebag

Other employees you can reach at rebag.com. View company contacts for 130 employees →

KB Koichi B. Koichi B. Colleague at RebagJapan, Japan View → MT Misa Tsuchiya Misa Tsuchiya Colleague at RebagTokyo, Tokyo, Japan, Japan View → LP Luis Pajaro Luis Pajaro Colleague at RebagBrooklyn, New York, United States, United States View → LD Leonardo David Alfaro Jimenez Leonardo David Alfaro Jimenez Colleague at RebagVenustiano Carranza, Mexico City, Mexico, Mexico View → VM Vânia Minatti Vânia Minatti Colleague at RebagSão Paulo, São Paulo, Brazil, Brazil View → AS Anatoly Sosunov Anatoly Sosunov Colleague at RebagNew York, New York, United States, United States View → BH Brenel Harris Brenel Harris Colleague at RebagSavannah, Georgia, United States, United States View → SC Sharon Chan Sharon Chan Colleague at RebagNew York City Metropolitan Area, United States View → NL Natasha Losanoff Natasha Losanoff Colleague at RebagBrazil, Brazil View → CG Cristian Gabriel Alaci Cristian Gabriel Alaci Colleague at RebagRomania, Romania View →
1 education record

Lorey Concepcion education

FAQ

Frequently asked questions about Lorey Concepcion

Quick answers generated from the profile data available on this page.

What company does Lorey Concepcion work for?

Lorey Concepcion works for Rebag.

What is Lorey Concepcion's role at Rebag?

Lorey Concepcion is listed as Customer Service Manager | Virtual Assistant | Customer / Client Support at Rebag.

Where is Lorey Concepcion based?

Lorey Concepcion is based in Lilo-An, Central Visayas, Philippines while working with Rebag.

What companies has Lorey Concepcion worked for?

Lorey Concepcion has worked for Rebag, Your Remote Assistant, Teletech Philippines, Bid Ocean Inc., and Aegis Peoplesupport, Inc..

Who are Lorey Concepcion's colleagues at Rebag?

Lorey Concepcion's colleagues at Rebag include Koichi B., Misa Tsuchiya, Luis Pajaro, Leonardo David Alfaro Jimenez, and Vânia Minatti.

How can I contact Lorey Concepcion?

You can use AeroLeads to view verified contact signals for Lorey Concepcion at Rebag, including work email, phone, and LinkedIn data when available.

What schools did Lorey Concepcion attend?

Lorey Concepcion holds Bachelor Of Science In Computer Engineering from University Of San Jose-Recoletos.

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