Lori Bouchard Email and Phone Number

Stay at home mother to three kids. Assumed all primary caregiver and household duties. Excellent organizational and time management skills. Made sure my family's schedules were organized. Cooked and prepared meals. Always made sure kids were up and ready to be ontime for school. Cleaned house, washed dishes, and made sure the laundry was always clean and folded. Took care of the finances and made sure everything was paid on time.

Greet and acknowledge guests and seat patrons by escorting them to assigned table, or communicate delays and offer additional services such as beverages to keep them occupied while waiting. Present menus, create personal dining experience, answer questions, and offer information on menu items, beverages, and specials. Accept and organize reservations, and prioritize reservations to accommodate customers. Prepare seating assignments prior to service and present plan to restaurant during pre-shift meeting. Walk through dining room during service to ensure guest satisfaction and advise servers and bussing staff of specific service needs. Addressed guest requests or complaints, and escalated major complaints to manager.

Operate cash register and credit card machine to process customer payments. Answer customer questions about food ingredients, freshness, and availability. Clean and straighten counters and tables at end of shift.

Met with clients in individual counseling and group sessions. Used cognitive behavioral therapeutic techniques. Helped clients recognize and confront maladaptive behavioral patterns. Documented progress. Maintained patient confidentiality at all times.