• Assisted CEO in developing and writing strategic plan: SWOT analysis performed, crafted mission, vision, core values, and created “Family is Our Why”• Reviewed and set strategic tactical goals; assessed impacts and outcomes, fostered implementation of strategic direction utilizing business model• Presented overall Strategic Plan Framework redesign to the board - approval received • Performed complete file audit and revision meeting compliance measures; process and delivery received remarkable feedback from screeners• Collaborate with Director of Human Resources to evaluate internal processes components and reinvigorate systems with soundness for accreditation/compliance standards• Organizational development in on-boarding/off-boarding procedures, job description analysis, and performance evaluations while becoming intimately familiar with HRIS and agency protocols• Facilitate in policies, procedures and operations, benefits, terminations, COBRA notifications, data input and compilation, report generation, employee handbook revision and HR Manual development

• Coordinate to create professional and welcoming new employee orientation and on-boarding process with continual assessment for improvement of procedures and impact; adapted to remote process• Collaborate intimately with the Benefits Administrator, HR Administrator, and Payroll Director in areas concerning reconciling time detail, accruals, benefits plans & enrollments, terminations, FMLA, and workman’s compensation within set deadlines and with correct correspondence• Maintain a system of reports utilizing Excel, tracking benefit enrollment deadlines, annual eligibility, teamster appraisals, and contractual physicals to provide compliance measures and communication needs• Basic recruitment systems including but not limited to proof, post, remove, accept, and track employment opportunities and EEO data• Continual work and communication with confidential and sensitive matters displaying discretion and care to employee needs and Bradley University’s best interest• Provide inviting environment to new, existing, and former employees as well as applicants for recruitment and those served by the Bradley Human Resource Department• Cross departmental, retiree, and community communications, both written and verbal• HRIS data input and upkeep, website maintenance, and update of forms, policies and procedures.

• Priority role as assessment collaborator between accommodation students and faculty members using encouraging and professional communication with those involved • Modified and refined assessment process criteria including composing forms, devising procedures, and streamline protocol for efficiency and integrity• Preparation of necessary accommodations and direct attention to details involved in each assessment• Proctoring assessments with detailed documentation for student, faculty and departmental records. • Multi-task while performing priority role to fulfill administrative duties including projects delegated from superiors, file maintenance, budgets, appointment upkeep, phone communications, supply orders, website updates, calendar, tutoring needs and other general office business. • Oversee full and part-time GA positions and student workers.• Maintain a positive and inclusive environment to foster success and support for students served

• Generated a professional and caring office environment involving direct patient contact for appointment scheduling, case history work, Office Manager’s schedule and accessory sales. • Executed administrative duties to include but not limited to: confidential file maintenance, sales and receipts, word processing, special mailings, telephone contact and database management. • Developed team player attributes in working with Hearing Consultant, Sears Management, Headquarters staff and co-workers.

• Instructed and trained all ages in pre-school, recreational, pre-team and team gymnastics programs• Supervisory role over two assistant coaches and trained up and coming instructors. Worked closely with head coach and co-instructors to develop and lead programs and to promote gymnastics for youth development. • Achieved USA Gymnastics safety certification• Guided and supported gymnastics through various levels of competition