Lori Christophersen Email & Phone Number

Gahanna, Ohio, United States

Gahanna, Ohio, United States

Gahanna, Ohio, United States

Columbus, Ohio Metropolitan Area

• Maintain Contract electronic files for easy reference• Created Customer Satisfaction survey to help monitor continual points of improvement• Maintained Staff calendar and coverages• Responsible for all supplies orders and fulfillment• Answered calls from patients and provided customer service accordingly• Created a SOP manual to be shared through out the staff• Managed staff of opticians

Columbus, Ohio Area

• Maintain sample logs & sample closets for easy reference• Work with Designers to achieve initial target specs for our vendors to create samples for meeting & fits• Fitting and draping garments by working on perfecting specs & patterns• Daily communication with global vendors to discuss the corrections needed in order to achieve a well-fitting garment that can proceed to production in a timely fashion• Working with cross-functional partners so that we can create the best product for our customers• Created Method of Measurement Manual to be used within all of Lane Bryant & Catherine’s brands, including vendors, globally• Created blocks with our internal and external partners for Knit Tops• Established Technical Design support for Footwear• Trained Global Vendors to work as an extension of the local Technical Design team in region• Monitored the development of the Sweaters Technical Designer• Successfully hosted and organized events where clients came to the office to try on styles and obtained their feedback to be used for improvement of future styles

Columbus, Ohio

Handled multifaceted clerical tasks (e.g., data entry, filing, records management and presentations) as the assistant to the Director of Technical Design. Coordinated travel arrangements, maintained database and ensured clear and concise presentations for meetings. Quickly became a trusted assistant known for “can-do” attitude, flexibility and high-quality work. Highlights:— Communicated effectively with multiple departments to plan meetings and perform wear tests for the Merchants. Established strong relationships to gain support and effectively achieve results. — Helped coordinate dozens of recruitment events (average of 6 large gatherings per year) that contributed to consistently in fit.— Provided timely, courteous and knowledgeable response to information requests; screened and transferred calls; and prepared official corporate correspondence.— Co-developed comprehensive, 190-page training manual that enabled cross-functional teams to track specifications of garments.— Developed innovative PowerPoint presentations used by the Technical Design Team to better communicate processes within the team and cross-functional teams.— Earned excellent marks on performance reviews, with citations for excellence in areas including work volume, accuracy and quality; ability to learn and master new concepts; positive work ethic; and commitment to providing unsurpassed service.

Assisted the Business Manager/Recruiter in clerical tasks (e.g., filing, record keeping, shipping and receiving, invoicing and presentation development) in order to allow him to focus on other business responsibilities without distraction.Highlights:— Communicated effectively with multiple teams to plan meetings. — Established strong relationships to gain support and effectively achieve positive business results. — Helped coordinate several training events that contributed to development of leadership teams.— Provided timely, courteous and knowledgeable response to information requests about products and business tools.