The Hy-Vee storyIn 1930, Charles Hyde and David Vredenburg opened a small general store in Beaconsfield, Iowa. That store grew to become Hy-Vee — a company known for excellent service and reasonable prices. As an employee-owned company, Hy-Vee encourages each of its more than 75,000 employees to help guide the company. Its 85 years of outstanding success is a testament to those employees’ hard work and dedication to the vision of its founders. Today, Hy-Vee is synonymous with quality, variety, value and superior customer service. Its slogan, "A Helpful Smile in Every Aisle," expresses the foundation of the company’s operating philosophy.Hy-Vee is a touchstone for its customers’ desire for information on diet, nutrition and wellness topics. The company’s commitment to healthy lifestyles is evidenced by ever-growing HealthMarket departments featuring natural and organic products, the consulting services of in-store dietitians and chefs, and consumer and employee wellness programs. The company also sponsors the annual Hy-Vee Road Races during Drake Relays weekend and five Hy-Vee Pinky Swear Kids Triathlons and 5K Family Runs across the Midwest that raise money for children with cancer and their families.With sales of $8.7 billion annually, Hy-Vee ranks among the top 25 supermarket chains and the top 50 private companies in the United States. Its more than 235 stores are located in eight Midwestern states: Iowa, Illinois, Missouri, Kansas, Nebraska, South Dakota, Minnesota and Wisconsin. Distribution centers are in Chariton, Iowa, and Cherokee, Iowa, with a third perishable operation in Ankeny, Iowa. Hy-Vee’s corporate office is located in West Des Moines, Iowa.

Managed overall organizational effectiveness for 32 Rainbow Grocery stores in MN for both salaried and hourly positions focusing on: performance management, succession planning, leadership training, relevant and technical training, college graduate training programs and soft skills for entry level managers. Employee engagement across the company: HR days in stores, employee value proposition, follow ups to employee engagement surveys and renewal program. Labor and Employee Relations: Managed and led all union relations, grievances, arbitrations and unemployment hearings for MN.

Customer Focus based position focusing on Customers and Operations for all Front End functions for 32 grocery locationsDelivered organization's Customer Service expectations inclusive of all standards in front-end operations. Created consistency around all Front-End function and audited for consistent and uniform cash management procedures in all stores. Responsible for fostering and establishing a culture of committed Customer Service throughout the entire store with a specific focus on the front end. Focus on champion and share the Fresh Feedback results and partner with Area Leaders on the creation of action planning for improvement. In assisting the Area Talent Manager and Store Director with the selection, scheduling of training, onboarding and performance management of Service Operations Managers in assigned stores. Created operational excellence within all front end functions, including cash management.

Store Team Leader - Shakopee, MN (2008 to 2009)Food Operations Specialist (2006 to 2008) Upper Midwest Region - Supported 80 Target Stores in five states, including 12 Super Targets:Maintained and set standards in food, including operational procedures, food safety and partnerships with vendorsStore Team Leader - Austin, MN (2003 to 2006) Held Various Executive positions (1997 to 2003) (Iowa and Minnesota): Human Resources Leader - also became district recruiter, district resource for HR: Guest Service Leader:Hardlines and Softlines Leader:Logistics Leader both dayside and overnightHourly Positons held (1993 to 1997) (Iowa)