Lori Dominick Email & Phone Number

San Francisco, California, United States

-Communicating one-on-one with participants online and facilitating conversation in online discussion. -Provide feedback and support, engage in conversation about needs, challenges, and goals- Respond to questions and challenges - Validate progress and celebrations - Offer support, encouragement, and accountability -Review food and activity logs

New York City Metropolitan Area

Facilitated up to 20 group forums of 100 people in an online setting to help clients develop a healthy lifestyle.Explored client ambivalence through Motivational Interviewing through Open-ended Questions, Affirmations, Reflections, and Summaries.

NORC at the University of Chicago is an objective, non-partisan research institution that delivers reliable data and rigorous analysis to guide critical programmatic, business, and policy decisions.Contact Tracers will play a key role in the state’s effort to combat the COVID-19 pandemic. This opportunity will allow interviewers to contribute to the fight against the disease while working from home as part of the Contact Tracing Call Team.

Dining Services Stamp Union Food Court

• Managed up to seven corporate and self-operated businesses simultaneously while following departmental, university, county, state and different corporate policies and procedures.• Developed tools to assess costs and revenue on a weekly basis, allowing for rapid adjustments to business strategies and supporting supervisors in scheduling, buying, and decision-making.• Improved hiring processes to better match staff skillset with job responsibilities, improving efficiency and keeping labor and training costs within budget.• Led and mentored 17 supervisors to improve business practices and run profitable businesses.• Introduced customer service training which increased reports of being very satisfied with guest service by 45%.

Dining Services

Created a program to enhance guest satisfaction for Dining Services. This included training and developing our team members, soliciting alignment from all levels of management, creating standards for guest service, and building our student employee program.

• Managed Student Employment program and organized yearly Student Employee Conference.• Coordinated campus events on a regular basis with the Office of Campus Programs, Resident Life, Office of Orientation, Career Center, and Athletics.• Reported to the Director of Dining Services

• Directed University of Maryland Concessions department with a staff consisting of regular, contract and student employees, vendors, and volunteer groups with an operating budget of over 1.3 million dollars in sales. • Provided food and beverage service for all University of Maryland athletic events and several campus events.

• Managed over 5 food service businesses enhancing guest service through training, product management, financial administration, and data analysis.• Trained over 500 team members for the Americans with Disabilities Act, Title IX training, and certified team members in industry standards.

Master'S, Mba

Final Project was based on an actual project at work "Defining and Creating a Viable Faculty/Staff Club for the University of Maryland.

Bachelors, English Language And Literature

Activities and Societies: Mighty Sound of Maryland, University of Maryland Marching Band, Concert Band, Tau Beta Sigma, Student Employee.