Lori Donovan Email and Phone Number

Manage the strategic vision for external engagement relating to creating high-impact engaged learning experiences for students at the School of Information, including external relationship management, project development that meets curricular goals, and assessment of client-based courses and programs.

• Provides instruction for graduate level web archiving course • Prepares lectures, curates reading lists and develops and grades assignments• Mentors students in office hours, via email and provides support by writing recommendations.

• Managed teams, including a 4 member Archive-It Support team and their daily work, and the Community Programs team, which ran grant-based programs including Community Webs and CARTA, which are designed to diversify the types of digital content being preserved• Manages several multi-year, $100,000+ grants, including writing applications, planning and overseeing key tasks and administering budgets.• Monitors inbound leads and manages follow-up communications with potential new partners as well as outreach to new partners and communities• Oversees new member onboarding as well as ongoing member retention and account management • Performs high-level oversight and review of partner-facing and internal technical support processes and manages partner support workflows• Manages the development and enhancement of Archive-It resources such as user documentation, training materials, webinars, tutorials, and guides.• Participates in ongoing business development initiatives including marketing and sales relationships and other business origination• Represents Archive-It and the Internet Archive in the professional community including conference presentations, workshops, professional service, and participation in collaborative projects

• Coordinate custom, collection-based web crawling between Library of Congress staff and Internet Archive Crawl Engineers. • Manage invoicing and resource allocation for federal contract

• Assist Archive-It users with developing workflows and best practices for planning, collecting, and providing access to digital collections.• Provide technical and program support for users. Includes leading in-depth trainings, managing email-based reference tracking system, and phone calls.• Participate in outreach, including conference presentations, blog posts, and social media promotion. Spoke at 25 conferences as lead presenter or panelist.• Supervise graduate student interns, helping to define projects and deliverables.• Serve as guest lecturer for 7 graduate courses with web archiving components.• Coordinate engineering team to implement new features and perform ongoing maintenance. Supervise the development and deployment of major service releases, including user education, help documentation, and trainings.• Manage web archiving collections on spontaneous events, including soliciting website nominations, adding metadata, and promoting use and best practices.• Create and maintain user manual/documentation on Archive-It.

• Provide instruction and support for K12 students archiving primary sources on the web in the Internet Archive and Library of Congress’ K12 Web Archiving Program.• Prepare content for the program’s website: www.archive-it.org/k12.• Document procedures for teachers/students using Archive-It: https://webarchive.jira.com/wiki/display/ARIH/K-12+Web+Archiving+Program.

• Reviewed existing policies and practices and made recommendations to improve data security and emergency procedures for a large digital repository.• Participated in disaster planning committee to draft recovery policies and plans in areas such as business continuity, contingency, and training.• Contributed statistics for external TRAC audit of HathiTrust.

• Created MARC records for maps, atlases, and other geographic materials.• Assisted patrons with reference related queries.• Shelved and physically preserved maps, atlases, and other geographic materials.

• Physically processed several collections ranging from 1-20 cubic feet in size.• Assisted patrons with reference related queries.• Created EAD records for several collections.• Created content and layout for a website and brochure highlighting environmental history collections: http://goo.gl/t5c22.• Scanned and formatted photographic prints and slides for web projects.