Lori Flath Email & Phone Number

Waxhaw, Nc

Indian Trail, Nc

Indian Trail/Waxhaw

• Identified serious financial liabilities, financial management inefficiencies, and backlog of outstanding accounts receivable. Spearheaded a reengineering of key aspects of organization's internal financial infrastructure. Put controls into place, improved cash flow and financial planning capabilities, and enhanced financial transparency. • Decreased outstanding accounts receivable and improved cash flow. Created and disbursed letters persuading vendors to donate services. Collaborated with vendors in setting up payment plans and waiving vendor late fees. • Implemented late fees on overdue client accounts. Restructured billing to collect balances due, created financial planning programs for parents struggling to pay late fees, and created Excel spreadsheets for review with management hierarchy.• Maintained accurate and updated subsidized records • Process and review all Childcare/Camp Registrations including: contracts from subsidized members • Restructured accounts payable process, innovating bi-monthly payments. . • Modified and color-codified existing filing system. Distinguished payment categories, noting customer eligibility for internal financial aid and state-based financial aid. Worked with The Children's Home Society of New Jersey, enabling the funneling of additional revenues to indigent population; helped to advance diversity.• Established client rapport, evoking trust and collaboration, significantly facilitating collections process.

Manchester, Jackson

Maintained vendor files and customer accounts, tracked vendor credits and incentives, input into data entry system new merchandise for pricing and inventory management, and represented store in a professional manner via phone and in-person communications.•Implemented customer service and loyalty strategies.•Improved merchandise visibility for optimal buyer awareness.