Courteously interact with all clients and customers; screen in-bound calls, emails and visitorsMaintain a professional image and demeanor with all employees, management, executives and clientsAct as gatekeeper for security and access to all departmental membersProvide administration support as assigned; assist with report and presentation preparationPrepare travel arrangement with a keen attention to detail Proficiently uses office equipment such as computer, fax, photocopier, postage and binding machinesRegularly upkeep filing, records keeping, and data entrySet appointments, calendar management; book meeting rooms, arrange cateringWork effectively without constant and direct supervision or guidanceMaintain a clean and organized office and reception areaMonitor office supply inventory levels and place orders as requiredUtilize analytical skills and a broad understanding of the business to effectively anticipate needsManage workflow to ensure the completion of projects in a timely mannerProficient use of various office based software including MS Office; Internet SavvyEffective work in a fast paced environment prioritizing workCapitalize on opportunities to improve office managementReview, evaluate and distribute incoming and outgoing mail and courier Maintain reception policy and procedure binder for corporate head office

Answered incoming phone calls, transferred calls and provided general information to clientsManaged sign-in and security procedures in a diplomatic mannerHandled office supplies and process orders, track outstandingDistributed incoming corporate mail and use postage machine for stamping all outgoingProvided general administrative support to office staff including Cerlox binding and photocopyingReviewed and verified department expenses and invoicesTimely boardroom and conference management; booked meetings and arranged cateringProvided administrative support to the business and project teamsProcessed correspondence and other material which may be commercially sensitive or confidentialUpdated expense reports, timesheets, assisted with document filing, records management, typingPrepared all shipping documents, forms, courier packages and boxes, local, national and internationalFacilitated worldwide deliveries including related documentation with customs and border officials Managed social committee logistics for community charitable eventsMaintained various procedure manuals, vacation records, petty cash Provided support to corporate head office and perform the day-to-day office operationsLiaised with building maintenance and external suppliers as requiredMet high quality standards and time constraints in a professional client-focused consultancy