Lori Gormley Email & Phone Number

Norwood, MA

2010Set-up help desk ticketing system. Reduced outstanding tickets 95% within two weeks of inceptionAssisted with backups, images, inventory, hardware and software upgrades. Responded and resolved help desk requests via telephone, email, remote access and in-person.Identified and escalated situations requiring urgent attentionWorked independently to.

Boston, MA

Provided administrative assistance as needed while maintaining discretion regarding confidential informationResponsible for Presidents business transactions including loan applications, closing packages, settlement sheets and permitting applicationsCoordinated schedules & appointmentsDraft correspondence for PresidentSupervised receptionistCreated an.

Maintained records for purchase & sales transactionsResponsible for the set up, relocation and management of $500,000 dollars of inventory which included stock, vehicles and equipmentObtained and maintained FEIN for property purchasedCommunicated with closing attorneys regarding paperworkSet up escrow accounts for customersResearched, set-up, maintained.