Lori Graff
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Lori Graff Email & Phone Number

Fitness Instructor at YMCA of the USA
Location: United States, United States, United States 6 work roles 1 school
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Current company
Role
Fitness Instructor
Location
United States, United States, United States
Company size

Who is Lori Graff? Overview

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Quick answer

Lori Graff is listed as Fitness Instructor at YMCA of the USA, a company with 13 employees, based in United States, United States, United States. AeroLeads shows a matched LinkedIn profile for Lori Graff.

Lori Graff previously worked as Training Manager at Marsh Mclennan and Nutrition Consultant at Graff Integrative Health, Llc. Lori Graff holds Bachelor Of Science - Bs, Dietetics/Dietitian from North Dakota State University.

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Email format at YMCA of the USA

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YMCA of the USA

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Profile bio

About Lori Graff

My wheelhouse is developing and delivering corporate training, optimizing operational processes and workflows, and enhancing communication and collaboration to deliver impactful results. I am also an entrepreneur, presenter, and coach. At my core, I am passionate about helping people reach their potential and companies attain results.I love taking on new challenges and having the opportunity to use my robust skillset to develop and deliver solutions that help employees, leaders, and clients. At Marsh, I built the training department and a new training team of four training specialists from the ground up. I've made significant contributions in the areas of operations training, process optimization, and communication enhancement across the organization, including: • Created facilitator guides, training programs (including Train the Trainer), training calendar, and advanced curriculum.• Established a learning library accessible on TEAMS.• Implemented highly effective communication channels that have proven to foster transparency, disseminate important information, updates, and best practices, and ensure employees are aligned with organizational goals. • Developed a comprehensive yet streamlined onboarding process to ensure that new colleagues can succeed from day one.At Mercer, my efforts substantially drove down error rates for new hires. I developed and implemented virtual training programs for inbound call centers using the 90/20/8 principle—an adult learning model based on 20 minutes of listening, 15 minutes of application, and 15 minutes of gamification to reinforce and test the knowledge base.My roles also include continuously managing change. To accelerate adoption of new processes, systems, and tools, I use clear, frequent communication and open collaboration that allows all stakeholders to be heard. Once new processes are launched, I communicate with the clients, employees, and others impacted, providing comprehensive training and coaching, and helping everyone recognize the benefits—efficiency, productivity, and ultimately better performance. Manager comments: 2022 "Your flexibility, understanding, and dedication to your role as training manager have been key factors in the company's growth."2023 "Your contributions this year have had a profound impact on communication, process optimization, and the overall onboarding experience. "Your commitment to continuous improvement and creating a supportive and efficient working environment is truly commendable."

Current workplace

Lori Graff's current company

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YMCA of the USA
Ymca Of The Usa
Fitness Instructor
United States
Website
Employees
13
AeroLeads page
6 roles

Lori Graff work experience

A career timeline built from the work history available for this profile.

Training Manager

Current

United States

  • Established and lead a training department of 4 training specialists. Develop advanced curriculum, programs, and materials and foster an environment of learning and engagement to improve employee performance.
  • Conduct 1:1 and Train the Trainer sessions to ensure training specialists are skilled, knowledgeable, and prepared.
  • Spearhead collaboration and strategic planning with cross-functional teams, including sales, operations, IT, business analysts, and customer service, to gather requirements and develop customized plans, ensuring a.
  • Champion change through transparent communication, collaboration, and training.ACHIEVEMENTS & HIGHLIGHTS-- Developed facilitator guides, training programs and materials, and established a learning library.-- Opened.
Nov 2021 - Present

Nutrition Consultant

Current

West Des Moines, IA

  • Assisted individuals in managing chronic illnesses through personalized dietary management and recommendation of supplements, demonstrating expertise in nutrition and a commitment to improving health outcomes.
  • Delivered engaging and informative presentations on nutrition topics to educate and support change management and empower individuals to make informed dietary choices.
  • Analyzed and provided nutritional coaching for individuals with gastrointestinal and autoimmune issues.
  • Consulted with organizations on corporate wellness initiatives for employees.
Jan 2017 - Present

Operations Supervisor

West Des Monies, IA

  • Oversaw a call team of 45 remote representatives, ensuring client satisfaction and high-quality support and services to retirees.
  • Collaborated with cross-functional teams to drive operational excellence and client satisfaction by conducting regular call calibration meetings that included client advisor, QA, the client, and supervisors to review.
  • Spearheaded the onboarding process and new hire training program that covered customer service, systems knowledge, pension rules, and regulations to provide employees with skills and knowledge supporting high.
  • Resolved escalated calls, complaints, questions, and queries from retirees, demonstrating problem-solving skills and a customer-centric approach.ACHIEVEMENTS & HIGHLIGHTS-- Decreased new hire error rates by developing.
Mar 2019 - Nov 2021

Inside Sales Representative

West Des Moines, IA

  • Delivered exemplary service while driving strategic business initiatives.
  • Trained new sales representatives
Apr 2018 - Mar 2019

Registered Dietitian

West Des Moines, Iowa, United States

Consulted with and educated consumers on dietary, nutrition, and health topics, including managing chronic illnesses. Represented the company through corporate speaking engagements across the metro.ACHIEVEMENTS & HIGHLIGHTS- Presented nutrition education to groups of up to 200 at companies, including Farm Bureau and Des Moines Medical University.- Led the.

Jul 2006 - Feb 2016
Team & coworkers

Colleagues at YMCA of the USA

Other employees you can reach at ymca.net. View company contacts for 13 employees →

1 education record

Lori Graff education

FAQ

Frequently asked questions about Lori Graff

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What company does Lori Graff work for?

Lori Graff works for YMCA of the USA.

What is Lori Graff's role at YMCA of the USA?

Lori Graff is listed as Fitness Instructor at YMCA of the USA.

Where is Lori Graff based?

Lori Graff is based in United States, United States, United States while working with YMCA of the USA.

What companies has Lori Graff worked for?

Lori Graff has worked for Ymca Of The Usa, Marsh Mclennan, Graff Integrative Health, Llc, Mercer, and Intoxalock.

Who are Lori Graff's colleagues at YMCA of the USA?

Lori Graff's colleagues at YMCA of the USA include Kellie Ayton, Beatriz Martinez, Marion Pelican, Camisha Myrie, and Marylin Flynn.

How can I contact Lori Graff?

You can use AeroLeads to view verified contact signals for Lori Graff at YMCA of the USA, including work email, phone, and LinkedIn data when available.

What schools did Lori Graff attend?

Lori Graff holds Bachelor Of Science - Bs, Dietetics/Dietitian from North Dakota State University.

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