Support Loss Prevention Director to develop, implement and manage safety and loss control programs & initiativesCreates and ensures daily completion of staff checklists and necessary reports.Maintains complete knowledge of and compliance with departmental and resort policies/procedures.Maintain confidentiality regarding any information or action required in the course of duties in accordance with corporate and legal requirements.

Lead, conduct, and deliver results regarding investigations of Theft, Fraud, and Workplace Violence/Critical IncidentsPrepare prompt and complete reports relative to Workplace Violence, Theft, Fraud, Critical Incidents, and Process ImprovementDeliver results through policy Guidance, Education, and Mitigation strategies to help meet business demandsServe as department’s liaison and security/crisis management subject matter expert for site leadership keeping them informed on key issues, strategies, and the department’s performance

Maintaining a positive, empathetic, and professional attitude toward customers always.Responding promptly to customer inquiries.Communicating with customers through various channels.Acknowledging and resolving customer complaints.

· Helped consumers borrow additional money to assist with living expenses.

· Accepted customer orders and insured that the shipments were complete and sent to customer in a timely manor. Kept track of the stock that arrived and went out of the building. Accounts payable and invoice entry.

· Loss Prevention/ Safety duties

Truck gate remote, Building Access, Equipment trainer OSHA Compliance classes, Safety Audits within the facility.Cashier at remote sales