Lori Groff Email & Phone Number

United States

Item Processing, processing adjustments, foreign checks, mobile deposits, check returns, stop payments, nonpost/exceptions, ACH Returns, ACH Batches/File Suspends, ACH Reg E disputes, ACH Reversals

Processed HOA payments, opened mail, ordered coupons, balanced lockbox recon, item processing, and processed adjustments

Balanced/audited vaults, packed orders, entered orders into the system

Port Charlotte Florida

Formerly was Florida Community Bank.Dedicated banking professional with over 15 years of experience in the industry as a teller, depositoperations specialist, and customer coordinator. Enjoys multitasking while remaining consistentlyfocused on results, adhering to all federal report documentation requirements and requests as necessary. Processed daily reports for all accounts assigned, maintaining consistent accountability andintegrity.Processed work requests from all bank branches regarding banking-related issues, includingcustomer requests and bank requirements.Reconciled general ledger accounts daily, ensuring accounts were balanced and accurate forfederal reporting purposes.

Processed various customer transactions for any number of customers daily.Balanced the cash drawer vault daily, holding responsibility for every entry.Ordered and shipped currency daily to maintain daily cash level requirements and meet thedaily needs of all customers.

Punta Gorda, Florida Area

Processed payroll for approximately 15 bank employees, ensuring accurate and timely payrollprocesses. Answered telephones and scanned and filed payroll documents as needed to comply withaccurate record accountability standards. Processed payment invoices daily to maintain professional accountability.

Punta Gorda, Florida Area

Facilitated client service and needs assessments for all customers as requested.Managed office supply orders from all departments and personnel.Developed and implemented a file management system that continues to be used by thecompany.

Harleysville, Pennsylvania

Researched death reclamations and returned them in a timely manner, ensuring accuratereporting.Maintained fair and consistent workflow among the staff, avoiding favoritism and partiality.Processed all customer requests completed at the branch level, covering a variety of issues.Supervised five staff members in a professional and ethical manner as team leader.