As an accomplished Senior Project Manager I've worked at prominent software companies with a successful track record implementing complex software solutions with leading retailers in the United States and abroad. I work directly with customers building positive relationships to understand their business objectives and align our common goals to achieve successful project outcomes. An IT professional with in depth experience in business analysis, product management, and project management within professional service organizations.- Project Manager with expertise in proposal development, creating and managing project infrastructure, project oversight, and maintaining overall budget accountability to meet customer expectations while minimizing internal risk and delivering successful project outcomes.- Effective Communicator who excels in cultivating positive relationships with customers in order to understand their business needs to deliver innovative ERP solutions that manage routine to complex business processes. Adept at defining and communicating business requirements, product road-maps, and engaging at a senior level on project implementations.- Critical Thinker with proven success developing sales strategies and project plans to deliver on strategic objectives to an organization and consulting with customers to define relevant requirements to ensure successful project delivery. - Collaborative Leader skilled at managing global implementation teams and forming alliances with internal and external stakeholders to resolve scheduling conflicts, while managing project timelines and deliverable as to not impact project success.Core Competencies: Software Development Lifecycle (SDLC) ▪ RFP Response Preparation ▪ Requirements Gathering ▪ Business Analysis ▪ Business Process Modeling (BPM) ▪ Product Training ▪ International Project Team Leadership ▪ C-Level Presentations ▪ Engagement Management ▪ Customer Support ▪ Contract (SOW) Preparation ▪ Budget Negotiations ▪ Project Management ▪ Product Definition ▪ Launch Management ▪ Development Methodologies (Waterfall, Agile, Iterative) ▪ Scrum ▪ MS Office Suite ▪ MS Project ▪ JIRA ▪ Mirro ▪ Figma ▪ Asana