Lori Hartley Email and Phone Number

Claims Adjuster for the City Attorney’s Office

Processing of Workers Compensation, Property and Auto Liability ClaimsFacilitate workers’ compensation legal settlements and stipulations and participate in the decision making process with the State Risk TPA and the Attorney General’s Workers Compensation Section. Assesses recovery claims to justify the settlement values for approval on all property and auto claims where 3rd party is applicable. Verify that the employee has been afforded all the benefits they are entitled to, such as Indemnity Payments, Family Medical Leave, Short Term Disability, and Leave benefits under the state personnel rules. Determines the best course of action to resolve claims in the best interest of all parties, and provides solutions, training and utilizes sound judgment.Query RMIS data and run reports and import into MS Excel in order to produce graphs, charts, tables, etc. of data.Compile data that best represents the status of the CDOT organization to the Transportation Commission and create reports on a quarterly basis.

Subrogated, managed, prepared/assessed claims, coordinated with clients, underwriters and loss adjustors to settle legitimate claims.Maintained the appropriate and professional balance between optimal business outcomes and achieving customer satisfaction.Denied claims where fraud was detected or the claim deemed illegitimate and settled claims quickly and submitting subrogation demands to at fault parties.Provided Certificates of Insurance for properties, vendors, and other parties.Established new Workman’s Comp claims and oversaw the progress throughout the claim.Performed year end OSHA 300 and 300A log audits for over 30 branches.Regulated DOT Authorities and updated FMCSA for over 20 branch authorities, including MCS-150.Oversaw the accuracy of daily driver logs for over 300 drivers to maintain DOT compliance.Implemented in house audits on driver’s logs to ensure accuracy on Hours of Service, Pre and Post Trips, Fuel Tax mileage.Enforced the DOT rules and regulations regarding Hours of Service, Random Drug and Alcohol, Vehicle Inspections etc.Completed annual MVR reviews, background checks on all new CDL and NON-CDL drivers from previous employers.

Accountable for screening, training and development of new employees.Prepared all scheduling, attendance, vacation and benefits of 21 employees.Obtained references and credit approval for new Commercial Accounts.Managed Accounts Receivable and collection on all accounts.Facilitated all administrative duties associated with the daily routine of an office.Restructured office procedures in order for the office to run in a more efficient and smooth manner.

•Responsible for coordinating and installation of furniture in new hotels.•Customer service coordinator for the call center with incoming calls.•Transportation Specialist with providing transportation quotes and services.•Responsible for accuracy of inventory on commercial projects coming in and out of the warehouse