Lori Kennedy Email and Phone Number

Manages and mentors team of 10 Product Owners.Manages concurrent EHR development projects simultaneously.Conducts and participates in Agile ceremonies.Aligns stakeholders with vision for existing and new products.Develops product roadmaps to help guide development of new products.Conducts Design Sprints.Assists with storyboards, prototypes, and visual mockups by liaising and collaboratingwith UX Designers.Conducts customer demos during production to ensure usability standards are beingmet throughout product development cycle.Drafts presentations for internal review meetings, sales meetings, and customerdemonstrations.Creates Value Wedges and conducts ongoing market research and competitiveanalysis to possess in-depth knowledge of markets, procedures, and customers.Creates pricing models for new products.Creates and prioritizes product Initiatives, Capabilities, and Features.Leads project planning sessions to map out timelines for feature releases.Collaborates with marketing team and functional management to achieve businessand marketing strategy objectives.Conducts grooming sessions with Dev and QA teams to ensure feature specificationsare understood and implemented correctly.Conducts live demonstrations for existing and net new clients.Identifies customer needs through user interviews, surveys, focus groups, and otherfeedback mechanisms.Identifies product gaps and generates innovative ideas to improve customerexperience and drive growth.Communicates progress updates at regular intervals with senior leadership.Prioritizes features to maximize impact.Provides excellent customer service and attention.Promotes high customer satisfaction by resolving problems with knowledgeable andfriendly service

Manages and mentors 11 Product Owners.Conducts interviews and hires Product Owners to meet team's needs.Guides teaches, and manages Product Owners in Process, Agile, and Product Ownerresponsibilities.Manages multiple EHR products simultaneously.Works closely with customers and other stakeholders on market needs, regulatoryrequirements and roadmap for upcoming projects.Works with scrum teams to ensure that projects are following project timelines.Creates capabilities, features, user stories, acceptance criteria and defects.Conducts customer demonstrations.Prioritizes feature work and backlog.Conducts Scrum Ceremonies and stand up meetings.Oversees SDLC and works closely with Product Management team to interpret andadvise with regards to product vision.Works closely with support staff, Customer Advocates and leadership to ensuresmooth workflow from inception to delivery of quality products that yield customersatisfaction.Reviews acceptance of User Stories/Features to verify Definition of Done is met.Writes and conducts Knowledge Transfer presentations for new team members,Support and customers.

Manages, mentors, and coaches 11 Product Owners in India and US.Interviews, hires, and onboards new Product Owners.Acting Product Manager, Scrum Master, and Product Owner for two India basedScrum teams and one US-based Scrum team.Oversees SDLC and works closely with Product Management team to interpret andadvise with regards to product vision.Conducts meetings and assists offshore scrum teams with Agile process andceremonies.Works closely with support staff, Customer Advocates, Leadership to ensure smoothworkflow from inception to delivery of quality products that yield customersatisfaction.Verifies acceptance of User Stories to verify Definition of Done is met.Writes and conducts Knowledge Transfer presentations for new team members,Support and Customers.Creates defects, user stories, features and acceptance criteria.

Manages two offshore Scrum teams and one Onshore scrum teamActing Product Manager, Scrum Master and Product Owner for two India-basedScrum teams and one US-based Scrum team.Oversees SDLC and works closely with Product Management team to interpret andadvise on product vision.Works closely with support staff, Customer Advocates, and leadership to ensuresmooth workflow from inception to delivery of quality products that yield customersatisfaction.Accepts User Stories and defects that meet the Definition of Done.Writes and conducts Knowledge Transfer presentations for new team members,Support and Customers.Creates defects, user stories, features, and acceptance criteria.Uses clear goals to communicate project vision at every sprint and release.

Leads gathering of functional software requirements from key project stakeholdersand business subject matter experts using interviews, workshops, and meetings toformulate and communicate business vision for projects.Maps out initial requirements and scope of project.Defines and documents use cases, user stories, requirements, acceptance criteriaand delivers work products throughout SDLC.Translates business requirements system/functional requirements for Development.Effectively communicates with internal and external clients/teams.Provides accurate and timely updates to project leadership and clients.Trains and educates internal and external personnel and customers on new featurefunctionality

Evaluates and tests new or modified Paragon Software programs to verify that saidprograms function according to user requirements and conforms to establishedguidelines.Writes, revises, and verifies quality standards and test procedures for program designand product evaluation to attain quality of software economically and efficiently.Solely oversees entire QA process for Emergency Department and PhysicianDocumentation Applications for accuracy, improvement and workflow includingBlackbox testing and education/training.Writes procedures, workflow documents and test cases.Creates Work Items in Microsoft Team Management Server for defects.Attends meetings with Support to assist with customer issues and apprises Supportteam of new functionality and known issues to facilitate resolving Customer issues.Logs and runs test cases and test plans in HP ALM/MLM