Lori King Email & Phone Number

Pinkenba, Queensland, Australia

• Developed and enforced policies and procedures in compliance with local and international regulations.• Organized records of vehicles, schedules and completed orders by developing internal system improvements to automate manual tasks.• Reviewed and negotiated contracts with dozens of service providers to optimize shipping and warehouse costs.• Created and enforced detailed organization processes to increase quality and service standards.• Developed and maintained knowledgeable and productive team of 5 employees tasked with handling 4PL logistics management from factory to dealer, invoice validation and claims validation.• Collaborated with internal teams to improve outputs to meet supply chain demand requirements, ensuring service providers met KPI targets.• Tracked and monitored, deliveries, warehouse activities and invoicing to verify accuracy and compliance.

Brisbane Area, Queensland, Australia

• Generated documentation and information required for customer shipments.• Monitored inbound and outbound freight operations to establish timely delivery of agricultural equipment.• Conducted investigations to resolve issues related to logistics and cargo movements.• Tracked orders and notified customers of status or potential delays.• Prepared and documented shipment activities and cargo movements to enable tracking history and maintain accurate records.• Assisted in development and implementation of logistics policies and procedures to provide roadmap for daily operations.• Performed regular audits and assessments of logistics processes to identify weaknesses and improve supply chain operations.• Maintained excellent working relationships with customers by efficiently responding to inquiries and complaints.• Updated and maintained databases to track shipments and inventory.

Geebung

Started in the Production Department as a Production Clerk for 8 years. Moved to Despatch Clerk in the Logistics Department. I was promoted to Logistics Coordinator after 2 years where I had one direct report• Coordinating Import and Export of goods from manufacturing to point of delivery.• Liaising with national and international transport companies to move goods overseas, local and interstate.• Preparation of invoices and other documents necessary for exporting, including those required under Letter of Credit.• Conducted investigations to resolve issues related to logistics and cargo movements.• Negotiated freight rates with third-party vendors to acquire cost-effective shipments.• Generated reports to track deliveries and maintain proper records and documentation.• Tracked delivery progress to identify possible delays and provide real-time updates to customers.• Performed routine administrative work with customer assistance, time cards and data entry.• Face-to-face customer service, as well as effectively communicating with customers overseas via regular telephone and email contact.• Regular use of several ERP systems for use in Supply Chain Management.