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Lori Likins is a Sales Coordinator at Butterworth, Inc. at Butterworth, Inc.. She possess expertise in customer service, product marketing, sales, cross functional team leadership, management and 11 more skills. Colleagues describe her as "I've worked with Lori for many years, she's one of the most dedicated, loyal and efficient co-workers I've ever had the pleasure to work with. She is an excellent team player, always happy to assist and adapts to new situations with ease.", "I am writing to recommend Lori Likins for Sales Representatives/Buyer/Planner. I have known Lori Likins for over 10yrs. and have nothing but positive things to say. there is no doubt in my mind that Lori will be an excellent addition to your Business. Please do not hesitate on contacting me at 713-875-4692 or abel.frausto@nov.com if you have any further questions or request. Abel Frausto | Warehouse Manager SyteLine Super User NOV Completion & Production Solutions Intervention and Stimulation Equipment 8017 Breen Drive | Houston, Texas 77064 T 346.223.5131 M 713.875.4692 E abel.frausto@nov.com nov.com/ISE", and "It’s been a pleasure working with Lori. She is extremely hard working and always does her best to to satisfy her customers and her colleagues. Lori’s cheerful and positive attitude makes her a pleasure to work with. I would highly recommend Lori to any potential employer."
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Sales CoordinatorButterworth, Inc. Jul 2020 - PresentHouston, Tx, Us -
B2B (Business To Business) RepresentativeNational Oilwell Varco Feb 2019 - May 2020Houston, Texas, UsDelivered strategic oversight and monitored actions of the NOV Customer Service portal (a web-based program that receivesand processes customer quotes and order requests); verified accuracy prior to transmission to the NOV operating system. Administered grant portal accessibility for qualified users. Generated and sustained reports by reviewing and correcting failed transmissions; also deleted or reflected incorrectpricing. Confirmed line additions to existing B2B orders aligned with customer purchase order updates. Examined order cancellations and ensured completion of PO cancellations which drove compliance in operations. -
Inside Sales/Global AccountsNational Oilwell Varco Oct 2011 - Feb 2019Houston, Texas, UsManaged high-profile accounts and provided quotes; entered quotes and sales orders into appropriate databases. Generatedpurchase orders for third party vendor products as well as stock transfer orders for intercompany transactions. Served a liaison and provided in-depth technical sales support and product consulting to customers and stakeholders. Researched and resolved concerns and inquiries regarding processes, invoicing, and proof of delivery (POD). Contributed to the success of the outside sales team by streamlining existing initiatives, developing new businessopportunities, and improving customer satisfaction and retention. Expedited customer orders, issued return authorizations, and processed credits promptly.
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SupervisorMimix Broadband Aug 2005 - Oct 2011UsProvided order support i.e. quotation management, sample requests, account expediting, delivery feedback, logistics/shipping,and invoicing for 1,200+ accounts; clients included Nokia Siemens, Ericsson, Lockheed Martin, and NASA. Administered 400+ sales orders monthly per best practices which included purchase order/contract review for acceptabilityincluding product type, pricing, terms and conditions, taxes, US export regulations, and federal, state, and local laws. Drove compliance and consistency among guidelines, policies, and procedures including adherence to ISO 9001 protocols.Communicated order status updates for a production backlog that averaged 1,000+ line items to customers, management,and inside/outside sales team members on time. Prepared 25+ weekly and monthly reports and presented valuable insights to management which aide key decision-making. Engaged with product management, marketing, and sales teams to define issues and understand customer-facing requests. -
Senior ServiceNextiraone 2002 - 2005Fleet, Hampshire, GbResponsible for maintenance contract review, finalization, execution and order management. Lead administrator tasked with quality assurance audits of contract documents to ensure revenue integrity, consistency with company guidelines, policies and procedures. Schedule and coordinate meetings and or phone calls to interface with other departments and customers in order to successfully meet or clarify the contractual commitments. Communicate with vendors to verify correct products and pricing on quotes. Open work orders and create purchase orders for third party vendor products. Research and resolve disputes regarding customer invoices. Contract portfolio includes several national and strategic companies. Work independently on problems, exercise judgment within defined procedures and determine appropriate action to make certain contracts are consistent and profitable. Participate in development of materials and training process for new employees. Execute credits and re-bills due to billing errors and/or cancellations. Generate booking reports on daily, weekly or monthly basis as requested by management. Maintain high level of customer service. -
Senior Customer Service RepresentativeBoise Cascade Office Products 1999 - 2002Research and respond to inquiries from customers and inside/outside sales regarding order status, pricing and delivery information. Source vendors for new and special items not listed in catalog. Provide quotes to customers while maintaining profitability goals through monitoring of pricing and costs. Generate purchase orders for special order items. Coordinate with local vendors to insure prompt and accurate delivery of products shipped via couriers. Responsible for handling special assigned accounts. Assist management and other departments in customer related projects. Act as a mentor to new associates and assist with training of employees of other departments. Participate with sales representatives and vendors in on site demonstrations of new products or services for customers.
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Staffing Supervisor/On Site Staffing ManagerManpower Jan 1997 - Jan 1999On site manager for approximately 75 employees at Compaq Computers. Prepare job postings. Recruit employees by conducting job fairs, creating and placing print and internet ads. Sort and screen incoming resumes. Schedule drug testing and review results. Process confidential information from background, reference, education and employment history checks. Provide applicants with information and applicable documents regarding benefits. Ensure completion and submission of documents within time limits. Conduct new hire orientations. Research and respond to questions regarding benefit plan and provide general information. Consult on performance or disciplinary issues. Maintain OSHA log and records. Document and process workers' compensation claims.Prepare unemployment paperwork and participate in hearings. Create and maintain spreadsheets to track attendance, vacation and pay rates. Maintain, audit and monitor employee files to ensure accuracy and confidentiality.
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Lead Customer Service Representative/Inside SalesVaughn Communications Jan 1995 - Jan 1997Responsibilities included advising customers about options in packaging, labeling and shipping. Training new customer service representatives in office procedures. Coordinating the receiving of materials, duplicating of tapes and distribution of finished products. Responded to inquiries regarding order status, delivery information, material inventories, pricing and appropriate formats for foreign countries. General clerical activities including greeting clients, answering phones, filing and data entry.
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Customer Service RepresentativeStuckey Diamonds Jan 1993 - Jan 1995
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Jewelry Administrative SpecialistService Merchandise Jan 1983 - Jan 1993Online, UsSkills Microsoft Windows 95, 98 and 2000MS Office Skills (Excel, Word, PowerPoint and Outlook)SAP R/3 & R4ReflectionsPeopleSoft10 Key by TouchMAX by EXACT
Lori Likins Skills
Lori Likins Education Details
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Lamar UniversityMarketing
Frequently Asked Questions about Lori Likins
What company does Lori Likins work for?
Lori Likins works for Butterworth, Inc.
What is Lori Likins's role at the current company?
Lori Likins's current role is Sales Coordinator at Butterworth, Inc..
What is Lori Likins's email address?
Lori Likins's email address is lo****@****ell.net
What is Lori Likins's direct phone number?
Lori Likins's direct phone number is +128170*****
What schools did Lori Likins attend?
Lori Likins attended Lamar University.
What skills is Lori Likins known for?
Lori Likins has skills like Customer Service, Product Marketing, Sales, Cross Functional Team Leadership, Management, Contract Management, Outlook, Microsoft Office, Microsoft Excel, Product Development, Training, Team Building.
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