Lori Mcelroy Email & Phone Number

Summerfield, FL, US

Florida, United States

• Oversee rapidly growing North Central Florida territory of 20+ offices and 62 providers.
• Accountable for individual practice performance; staff management, workflow development, schedule management, provider and staff engagement, patient experience, financial performance, and quality measures and metrics.
• Create annual operations budget and performance improvement plan for the region.
• Identify revenue growth opportunities to strengthen company’s ability to deliver comprehensive patient care.
• Reduce costs by increasing operational efficiency and improving employee EMR proficiency.

Naples, Florida, United States

• Led the hiring, training, management, and development of 70 staff and 12 physicians across 6 clinic locations.
• Increased practice revenue by 7% in 2021.
• Manage dashboards daily, as an Accountable Healthcare Organization, to ensure all patient health needs are met and hospitalizations are reduced.

Louisville, Kentucky, United States

• Led the hiring, training, management, and development of 40 staff and 12 physicians across 4 clinic locations.
• Increased patient satisfaction scores by 60% over 2 years.
• Managed the annual budget and financial reporting for the various locations.
• Ensured compliance with state and federal guidelines relating to HIPPA, OSHA, and general liability by developing and improving numerous policies and procedures.
• Collaborated with other health care organizations and vendors to ensure patients have access to the care they need, even if it’s not with Norton.

Rockford, Illinois Area

• Managed team of 10 staff and 4 Neurosurgeons
• Provided care and support to doctors, nurses, clinical staff, and patients, infant to geriatric.
• Oversaw providers’ schedules for patient appointments, court depositions, and community events.
• Communicated process and policy changes to staff and physicians through monthly office meetings.

Rockford, Illinois Area

• Supervised 10 staff members
• Validated specimen collection orders and maintained records, logs, and staff schedules while adhering to all CDC & OSHA requirements

Certificate Of Phlebotomy

Certificate In Human Resource Management

Activities and Societies: 16 Hours Completed

Associate'S Degree, Business Administration And Management, General