ExperienceOwner, Roseville Jazzercise ! 1997-CurrentRoseville, CA- Own and operate a Jazzercise Franchise- Motivate and inspire clients to achieve their goals- Manage employees and independent contractors- Extensive customer-service duties including sales, customer retention and dispute resolution- Maintain and follow budget, track expenses, and report earnings to corporate headquarters- Negotiate leases with facility managers- Interact with the general public- Issue paychecks to employees- Built business from the ground-up over the course of 15+ yearsBookkeeper, NLIS Bookkeeping ! 1995-1997Sacramento, CA- Compiled monthly bookkeeping for small business clients- Provided customer service to clients in person and over the telephone- Assisted with sales and marketing efforts to grow the business- Performed data entry that required precise attention to detailAssistant Manager for Sales, IFC Fitness Center ! 1992-1995Sacramento, CA- Followed corporate marketing program to achieve sales goals- Worked with potential clients to earn trust and make sales- Trained junior associates in sales and customer service roles- Used discretion to provide valuable discounts to new clients- Persuaded customers to retain their membership as necessaryCommunity Involvement- Organized Community Marathon for St. Jude Children’s Hospital 2009- Participant, Relay for Life 2008- Community Sponsor, Race for the Cure 2004LORI MORIN7934 Arcade Lake Lane C.H. Ca. 9510Telephone: (916) 903-3363 Emai l : LM4JAZZ@YAHOO.COM