Senior Manager, Experience Design, Commercial Card
Current
Jan 2023 - Present
AeroLeads people directory · profile
Lori Olson Email & Phone Number
Experience design leadership and strategy | Capital One
at
Capital One
1 work email found
@capitalone.com
LinkedIn matched
✓ Verified July 2026
4 data sources
Profile completeness 100%
Current company
Role
Experience design leadership and strategy | Capital One
Location
Washington, District of Columbia, United States
Who is Lori Olson? Overview
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Quick answer
Lori Olson is listed as Experience design leadership and strategy | Capital One at Capital One, based in Washington, District of Columbia, United States. AeroLeads shows a work email signal at capitalone.com and a matched LinkedIn profile for Lori Olson.
Lori Olson previously worked as Senior Manager, Experience Design, Commercial Card at Capital One and Manager, Experience Design, Commercial Card at Capital One. Lori Olson holds Bachelor Of Fine Arts - Bfa, Film/Digital Video from University Of The Arts.
Company email context
Email format at Capital One
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{first}.{last}@capitalone.com
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Profile bio
About Lori Olson
I’m a purpose-driven UX leader and lifelong learner committed to empowering and cultivating teams through collaboration. I have over 13 years of experience in the UX field, spanning user experience and product design, user research, and front-end development.A solution can only be as good as the understanding of the problem. I lead with curiosity and apply an investigative approach to any challenge, whether it's for the customer, the business, or the team. As a leader, I guide projects and people through human-centered values, enabling others to find their north star and unlock their fullest potential. I’m passionate about fostering a human-first culture where good ideas, people, design, and innovation can thrive.
Listed skills include Web Design, Graphic Design, User Experience, Wordpress, and 41 others.
Current workplace
Lori Olson's current company
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12 roles
Lori Olson work experience
A career timeline built from the work history available for this profile.
Manager, Experience Design, Commercial Card
Sep 2021 - Feb 2023
Director, User Experience, Digital
Led the company's first user research and design team, serving as a mentor, coach and facilitator while managing multiple workstreams.Explored and championed new opportunities identified through user research and analytics. Established a user experience vision and strategy. Set the UX culture by creating a team charter to establish team core values, goals, strengths, and design principles. Designed and championed a research and outcome-focused discovery and design process tailored to business needs and processes. Operationalized design and research for scale and speed by establishing a research repository, templates, and guidelinesPartnered with product management, engineering, legal, customer experience, marketing, and senior leadership, accelerating cross-functional collaboration, quality, and efficiency
Oct 2020 - Jun 2021
Lead Ux Designer
Oct 2019 - Oct 2020
Ux Designer
Dec 2016 - Oct 2019
Lead Ux Designer + Front-End Developer
Conceptualized, designed, and built a self-service travel platform that allowed anyone to book, host, or lead yoga or fitness retreat. Conducted interviews and usability studies to inform and shape the product. Created wireframes, prototypes, user flows, site maps, and designs.
Dec 2013 - Dec 2016
Web Designer
Designed and built websites for various government, non-profit organizations, and small businesses. Role included working directly with clients to create websites, including full design and front-end development responsibilities.
Feb 2013 - Dec 2013
Ui/Ux Designer
• Lead UX designer for CoStar Analytic’s data visualization• Design features on CoStar’s iPad application
Dec 2011 - Feb 2013
Freelance Web Designer
Freelance
Freelance video, design, and web design
Jun 2010 - Feb 2013
Video/Multimedia Specialist (Program Analyst)
Sep 2009 - Oct 2011
Production Assistant/Video Editor
Freelance
Jan 2008 - Sep 2009
Video Editor/Animator
Quintessence Multimedia
Feb 2007 - Jan 2008
1 education record
Lori Olson education
-
University Of The Arts
FAQ
Frequently asked questions about Lori Olson
Quick answers generated from the profile data available on this page.
What company does Lori Olson work for?
Lori Olson works for Capital One.
What is Lori Olson's role at Capital One?
Lori Olson is listed as Experience design leadership and strategy | Capital One at Capital One.
What is Lori Olson's email address?
AeroLeads has found 1 work email signal at @capitalone.com for Lori Olson at Capital One.
Where is Lori Olson based?
Lori Olson is based in Washington, District of Columbia, United States while working with Capital One.
What companies has Lori Olson worked for?
Lori Olson has worked for Capital One, Cleanchoice Energy, Trip Tribe, Reingold, Inc., and Costar Group.
How can I contact Lori Olson?
You can use AeroLeads to view verified contact signals for Lori Olson at Capital One, including work email, phone, and LinkedIn data when available.
What schools did Lori Olson attend?
Lori Olson holds Bachelor Of Fine Arts - Bfa, Film/Digital Video from University Of The Arts.
What skills is Lori Olson known for?
Lori Olson is listed with skills including Web Design, Graphic Design, User Experience, Wordpress, Video Editing, Motion Graphics, User Interface Design, and Photoshop.
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