Lori Oosterbroek Email and Phone Number
Leverage Knowledge and Expertise in Achieving Accurate and Fair Claim DecisionsAccomplished professional with excellent performance record in team leadership, claims management, customer service, policy administration, reinsurance, and relationship building. Extensive experience with top-tier life, health, and bank insurance carriers. Self-directed, action-oriented, and adaptable by nature, with solid problem-solving and talent development skills. Thrive in environments with primary focus on supporting staff, business partners, and customers.
Disability Management Institute
View- Website:
- disabilityinstitute.com
- Employees:
- 54
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Supervisor Life And Living BenefitsDisability Management Institute Apr 2024 - PresentBarrie, Ontario, Canada
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Senior Life And Living Benefits Claims AdjudicatorDisability Management Institute Jun 2022 - Apr 2024Barrie, Ontario, Canada
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Manager, Retail ClaimsEmpire Life Sep 2018 - Apr 2022Greater Toronto Area, CanadaManaged team of claim assessors, hybrids, and administrators supporting Retail claim function, with payments of more than $250M annually. Represented company at industry events and on working groups, including Canadian Life and Health Insurance Association (CLHIA). -
Team Manager-ClaimsTd Insurance Mar 2017 - Sep 2018Greater Toronto Area, CanadaDirected claims analysts and payment officers supporting Life and Health claim function for mortgages, loans, and lines of credit, as well as traditional life and health products. Consulted on reviews and approved claims within authority limits. -
Development Advisor - Business StrategiesDesjardins Jan 2017 - Mar 2017Greater Toronto Area, CanadaContributed to integration project teams, defining changes, designing new processes, and introducing modifications. -
Life Service And Claims Supervisor (Representing The State Farm Brand)Desjardins Financial Security Life Assurance Company Jan 2015 - Mar 2017Greater Toronto Area, CanadaSupervised and motivated team of customer service assistants and 1 customer service specialist. Oversaw Life and Waiver claims, premium payments, account reconciliation, banking, titles and ownership, taxation, retirement products, and annuities.
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Life Service SupervisorState Farm Oct 2014 - Dec 2014Greater Toronto Area, CanadaSupervised and motivated team of customer service assistants and 1 customer service specialist. Oversaw Life and Waiver claims, premium payments, account reconciliation, banking, titles and ownership, taxation, retirement products, and annuities. -
Manager, ClaimsTransamerica Life Canada 2009 - 2014Greater Toronto Area, CanadaLed team of claims adjudicators and case managers supporting Life, Waiver, Disability, Critical Illness, and investment product claims, with annual payments totaling more than $300M. Assessed and approved claims over adjudicator authority limits. -
Member Relations ManagerLoma 2007 - 2009Greater Toronto Area, CanadaSupported LOMA offerings for Canadian Life Insurance members. Ensured that member companies were making the most of their membership benefits. Attended member companies to market products. Worked with the team and industry volunteer committees to organize and advertise industry events.
Lori Oosterbroek Skills
Lori Oosterbroek Education Details
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Corporate Sponsored Business Certificate
Frequently Asked Questions about Lori Oosterbroek
What company does Lori Oosterbroek work for?
Lori Oosterbroek works for Disability Management Institute
What is Lori Oosterbroek's role at the current company?
Lori Oosterbroek's current role is Experienced Insurance Claims Leader.
What schools did Lori Oosterbroek attend?
Lori Oosterbroek attended University Of Toronto.
What skills is Lori Oosterbroek known for?
Lori Oosterbroek has skills like Insurance, Reinsurance, Life Insurance, Claim, Disability Insurance, Underwriting, Critical Illness, Financial Risk, Health Insurance, Team Leadership, General Insurance, Coaching.
Who are Lori Oosterbroek's colleagues?
Lori Oosterbroek's colleagues are Tracy Street, Sarah Don, Marianne Warren, Elizabeth Tomlik, Megan Derksen, Ardella Heidebrecht, Caroline Jacob.
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