Lori Opitz Email and Phone Number
Lori Opitz work email
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Lori Opitz personal email
As your trusted Insurance Agency, located in New Ulm, MN we happily serve our community and surrounding area as well as additional states. Our team will provide peace of mind through reliable service, dependable coverage, and unwavering commitment to what matters most to you. Our team is here to assist you in customizing your Life, Home/Renters, Auto, Business, Farm, Motorcycle, ATV, Watercraft, Camper, Snowmobile, and Umbrella coverage.
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Insurance Agent And OwnerLori J Mickelson Agency - American Family InsuranceNew Ulm, Mn, Us -
Insurance Agent/OwnerLori J Mickelson Agency - American Family Insurance Jul 2008 - PresentNew Ulm, MnFor more than 80 years, we’ve made it our business to give our clients peace of mind by making their insurance experience easy and convenient. Our agency understands you are looking for a relationship with a stable and trustworthy company, in addition to, working with a trusted, caring, and knowledgeable advisor who truly strives to build long-term relationships by always putting your family’s needs first, has a high regard for integrity, exceptional customer service, and providing value in every interaction. At American Family Insurance, our corporate mission is to be the most trusted and valued service-driven insurance company.
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Account ExecutiveHsbc Jul 2006 - Jun 2008Sioux Falls, SdResponsible for selling insurance and loans to new and existing clients • assisted Branch Manager with auditing, loan documentation, disbursement and counter payment processing • achieved branch production and sales goals • mentored new employees -
Learning Solutions Specialist IiThe Schwan Food Company Jul 2005 - Jun 2006Marshall, MnFacilitated leadership, management, and computer courses for multiple business units • established a creditable relationship with classroom participants • provided direction on appropriate courses for professional development and personal growth • promoted a comfortable learning environment • conducted skill practices to reinforce learning objectives • created a certification training program
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Account ManagerThe Schwan Food Company Sep 2004 - Jul 2005Marshall, MnActed as a consultative resource on Call Center services and provided direction on ways the services could be leveraged to assist in meeting strategic business goals •• established a creditable and solid relationship with the business Directors and Vice President • responsible for project management of call campaigns as well as creation of training curriculum based on client direction • controlled expenditures to stay within budget limitations of the client • instructed and coordinated project objectives to support team personnel to ensure favorable campaign results • Organized, planned, and integrated a business plan that increased profitability
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Production ManagerThe Schwan Food Company Mar 2004 - Sep 2004Marshall, MnManaged internal and external outbound production for call center • liable for three direct supervisor reports who were responsible for forty to sixty direct reports • monitored production, quality, and financial information • established goals, production estimates, and budget • hired, developed, coached, and trained Team Supervisors to ensure business is conducted properly and measurements were achieved • identified and communicated departmental improvements that increased efficiencies • ensured that customer needs were being handled in a timely and satisfactory manner
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Production SupervisorThe Schwan Food Company Apr 2000 - Mar 2004Marshall, MnSupervised and managed eighteen to twenty-two direct reports • conducted interviews, terminations, and reinforced employees • successfully diffused irate customer calls •motivated team performance to meet departmental expectations • coordinated and executed advanced specialized programs • established a strong relationship with account management and outside business sales clients • developed, coached, and monitored sales service specialists to ensure client expectations were met • successfully handled outside business sales clients and customers needs in a timely manner
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Internet LeadThe Schwan Food Company Nov 1999 - Apr 2000Marshall, MnAccountable for customer service and call center knowledge • held responsible for performance and work ethic • motivated team performance to meet departmental expectations • contributed in reaching department team goals • responded timely to customer inquires and concerns • cross-trained representatives to handle customer internet correspondence
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Customer Service RepresentativeThe Schwan Food Company Apr 1999 - Nov 1999Marshall, MnReliable for fulfilling the needs of the customer by providing services and products • accountable for all product and call center knowledge • motivated to high quality calls, which was demonstrated in my monitoring scores • mentored, coached, and trained new employees • successfully diffused irate customer calls
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Sales RepresentativeCellular One May 1999 - Jul 1999Marshall, MnAssisted with the management of the Cellular One Kiosk • Addressed all customers inquires and customer care for all customers • responsible to meet monthly sales quota • managed money and was accountable for merchandise
Lori Opitz Skills
Lori Opitz Education Details
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Psychology -
University Of Minnesota
Frequently Asked Questions about Lori Opitz
What company does Lori Opitz work for?
Lori Opitz works for Lori J Mickelson Agency - American Family Insurance
What is Lori Opitz's role at the current company?
Lori Opitz's current role is Insurance Agent and Owner.
What is Lori Opitz's email address?
Lori Opitz's email address is lo****@****fam.com
What schools did Lori Opitz attend?
Lori Opitz attended Southwest Minnesota State University, University Of Minnesota.
What skills is Lori Opitz known for?
Lori Opitz has skills like Insurance, Team Building, Customer Service, Account Management, Call Centers, Coaching, Sales Operations, Sales Management, Customer Satisfaction, Performance Management, Budgets, Public Speaking.
Who are Lori Opitz's colleagues?
Lori Opitz's colleagues are Tanika Capers, Kristine O'donnell, Barbara Nielson, Brad Jenkins, Lisa Simmons, Clf, Rachelle Luna, Kimberly Capestro.
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Lori Opitz
United States -
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