Lori Pascal-Hockman Email & Phone Number

Oversee all daily medical office operations and business growth strategies; manages consultation and surgical scheduling, financial reporting, bookkeeping, daily transaction reporting, A/P, and payroll coordination. Drive efforts to acquire new potential clients. Field heavy volume of incoming calls and emails regarding consultations. Prescreen new potential patients. Supervise two nurses, a physician’s assistant/injector, an aesthetician, and two front desk coordinators. Onboard new hires.

Recruited to manage office operations, including daily office flow, office supply inventory, bookkeeping, and staff supervision.

Managed lead generation and sales conversion process. Qualified and scheduled inquiry calls for patient consultations with surgeon, converted consultations to scheduled surgeries, and managed surgeon's operating schedule. potential patients. Met with all new patients directly after consults to ensure surgeon provided adequate answers and addressed all concerns. Presented fees and discussed financial arrangements.· Acquired new patients through extensive telephone inquiry screening to qualify appropriate candidates for consultation.· Orchestrated surgeon’s surgery consultation schedule with 15-minute increments to ensure time was spent either generating revenue or consulting with pre-screened, high-probability prospective patients.· Grew cosmetic procedure volume by leveraging consultative selling techniques focused on patient education regarding procedure options, physician credentials, and practice differentiation.· Developed and cultivated a patient-focused program that provided support throughout the surgical process to ensure positive surgical experiences.

Sold and leased luxury condominiums across Philadelphia metro area.

Post-Graduate, Accounting Studies

Study Abroad

Bachelor Of Arts, Economics