Develop and execute internal communications strategies to inform and engage the utility's 1,700 employees, including the launch of a redesigned internal website and employee newsletter.Provide strategic communications support to the utility's executive and leadership teams. Manage and coach a team of communications professionals.

Led external communications for Seattle Information Technology Department programs ranging from online tools designed to connect residents with their government to the City's efforts to increase digital equity.Produced external newsletter, oversee social media strategy and department blog to spotlight Seattle IT's programs, policies and people.Developed communications and outreach plans for City technology projects and initiatives. Led the development of messages, memos and briefing documents for the Chief Technology Officer.

Managed community relations, outreach and marketing for Seattle's Emmy Award-winning municipal TV station.Launched Emmy-nominated multi-platform awareness campaign expanding the channel’s reach, resulting in more than 7 million targeted impressions and a 30 percent increase in web visits.Drove viewership of video content ranging from news, arts and community coverage.Coordinated a comprehensive strategic planning process designed to inform the evolution of Seattle Channel in a rapidly changing media landscape. The plan fueled a robust digital-first content strategy.Led outreach for events and programs, including Ask the Mayor; Civic Cocktail, a monthly civic conversation; Seattle Speaks, a live, interactive town hall; and screenings of Seattle Channel documentaries.Coordinated content for social media, blog and weekly viewerguide. Social media followers and engagement increased 90 percent.

Programmed special events, including City Hall concert series and Mayor's Arts Awards. Public nominations for the awards quadrupled. Secured CityArts magazine sponsorship for the annual event.Served as spokesperson for the city agency and staff to Mayor's Office on city initiatives and external events related to arts and cultural.Increased awareness and support of office priorities including advancing arts education and expanding cultural space in Seattle.Successfully pitched stories to local media resulting in coverage of public art projects, city investments in arts and culture and the economic impact of the arts sector.Produced annual report, wrote news releases and developed print and electronic marketing and outreach materials.Prepared briefing materials, correspondence and proclamations for the Mayor’s Office, and developed talking points for department director, senior leaders and Seattle Arts Commissioners.Provided communications counsel and expertise to executives related to issues management, the advancement of public policy and the development of meaningful public engagement.Managed the office’s three-person community development and outreach team.

Developed, managed and marketed city's varied cultural programs. Expanded media coverage, public awareness and participation. Cultivated corporate and media sponsorships. Recruited regional medical center as title sponsor for a new outdoor cinema series.Oversaw writing and design of marketing and communication materials. Wrote and managed a portfolio of successful grants.Produced city’s BRAVO! performing arts series, featuring 15 annual performances by regional, national and international acts. Oversaw companion arts education program.Managed City Hall Gallery and municipal public art program.Supervised one full time and two part-time staff. Oversaw team of 40 volunteers.

Produced and marketed summer concert series and Fourth of July Festival. Tracked event budgets, negotiated artist contracts and coordinated with vendors, including graphic artists.Managed marketing and ticket sales for BRAVO! performing arts series.Wrote marketing copy and news releases. Designed newspaper ads and performance programs.

Cultivated contacts with regional media, resulting in news stories about the college, its programs, faculty and students. Media coverage of the college increased 48 percent in a single year.Managed and marketed the college’s successful performing arts series. Instituted a season brochure, subscription sales and media sponsorships. Tripled attendance and revenue.