• Manage multiple non-technical projects within the constraints of scope, quality, time and cost to deliver specified client requirements. • Use a consultative selling approach and the development of client-focused solutions; client engagement; adherence to contractual SLAs, and ensuring all Kelly staff understand and deliver against client processes, procedures, and policies.

Responsibilities include the design, deployment, and on-going management of the Vendor Neutral scorecards and relationships with Program Office teams. Manage activities that enhance, improve and maintain efficiencies while providing consultation to the Recruiting teams and Customer Relations Managers. • Developed scorecard review process utilizing the Kelly internal analytics portal and non-Kelly MSP scorecard reports• Designed process for determining root cause process for out of compliance KPI’s• Continuously monitor scorecard performance and maintain quarterly review schedule• Maintain working relationships with VN Recruiting Management, Recruiters, CRM’s and respective Program Office teams• Utilize all reporting, technology and available information to effectively position Kelly as a premier supplier• Facilitate internal and external meetings to review and discuss results• Provide consultation to offer and share improvement opportunities and innovative methods to improve performance

Responsible for management and administration of all human resource and staffing activities at customer location. Support employee relations and customer relations to insure legal compliance with regard to selection, placement and retention of Kelly temporary employees. Responsibilities include:Serve as primary Kelly Services contact for all Dow Chemical employeesMaintain personnel records, monitor job performance and complete performance reviewsOn-going employee management related to safety to support Dow Safety goalsManage safety compliance and safety processesBuild and maintain business relationships with Dow SupervisorsAdminister and control contract compliance Administrative reporting as related to company procedures and policiesMeet financial and service delivery budget/goals for assigned accounts/territory.Successfully grow revenue by developing business within existing customer base (via skill marketing calls, in-person service calls, etc.)Excellent customer service provided via phone and in-person service calls Employee relations via employee meetings, Quality Control calls, etc.

Responsible for the development and maintenance of assigned accounts and increasing business volume by developing new business within those accounts. Provide complete and consistent service to existing accounts. Essential duties and responsibilities include the following:Maintain close client relationships, via sales calls and visits to clientsTaking in depth and accurate job orders and incoming inquiriesRecruiting quality candidates to fill job orders and actively obtain referralsInterview and evaluate all potential applicantsAssign qualified candidates to temporary or permanent assignmentsProblem seek and solve with clients and candidates on an on-going basisSet sales and activity plans to obtain monthly goals

Responsible for the initial training and installation of new management within the South Central Territory. Communicate directly with District Managers to determine further training needs and the continuing development of management teams.

Responsible for all phases of store operation including sales, merchandising, sales staff hiring and training, loss prevention, scheduling, and bookkeeping.

Directly responsible for the overall performance and all phases of operations of nine stores.Responsibilities include the following:Produce maximum sales goalsLoss prevention and shrinkage controlPersonnel management including interviewing, hiring, training and terminationTraining associates in the art of customer serviceMerchandising according to company standardsMaintaining cost of sale and controlling store expensesCompliance with all administrative policiesOpening newly constructed and remodeled stores

Traveled with several District Managers and received extensive training in all areas of company operation.

Responsible for all phases of store operation including sales, merchandising, sales staff hiring and training, loss prevention, scheduling, and bookkeeping.