Lori Potter

Lori Potter Email and Phone Number

Sr Director, IT Compliance and Data Protection Officer @ IEEE
Piscataway Township, NJ, US
Lori Potter's Location
Piscataway, New Jersey, United States, United States
Lori Potter's Contact Details
About Lori Potter

Lori Potter is a Sr Director, IT Compliance and Data Protection Officer at IEEE. She possess expertise in agile methodologies, business process, quality assurance, software documentation, testing and 7 more skills.

Lori Potter's Current Company Details
IEEE

Ieee

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Sr Director, IT Compliance and Data Protection Officer
Piscataway Township, NJ, US
Website:
ieee.org
Employees:
13559
Lori Potter Work Experience Details
  • Ieee
    Sr Director, It Compliance And Data Protection Officer
    Ieee
    Piscataway Township, Nj, Us
    View
  • Ieee
    Sr Director, It Compliance & Data Protection Officer
    Ieee Oct 2019 - Present
    Piscataway, New Jersey, United States
    Responsible for ensuring IT compliance of all governing policies, including but not limited to Change Management procedures, Service Disruption communications, IT contracts, ITSM practices and User Support Services. Current Data Protection Officer for the company, handling privacy and data subject related matters.
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  • Ieee
    Director It Services & Operations
    Ieee Oct 2017 - Present
    Piscataway, Nj
    Responsible for IT Governance/Project Management, Project intake, User Support Services, Data Center Operations, Enterprise Release/Change Management, and IT Contracts & Vendor Management.
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  • Ieee
    Director, Data Center Operations & End User Support
    Ieee Sep 2013 - Present
    Responsible for oversight & management of the IT Operations, Standard Desktop Support, Help Desk, & Performance Management teams.
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  • Ieee
    Director, Quality Assurance & Operations, Publishing Technology
    Ieee Jun 2007 - Sep 2013
    Director, Quality Assurance & Operations, Publishing Technology 2007 – presentManaged team of 11, comprised of a Quality Assurance team of 7, and a Project Management & Production Support team of 4. Responsible for the oversight of the Quality Assurance operation, including both functional and performance testing activities for IEEE Xplore and approximately 30 other Publication Technologies owned applications. Managed and mentored the project management team responsible for planning and leading projects from inception through deployment. Responsible for securing resources, vendor acquisition and risk mitigation. Production Operations responsibilities included the build of IEEE Xplore’s disaster recovery site and associated business continuity processes, the implementation of system monitoring and notification processes, as well as tracking and coordinating production issue resolution. Spearheaded the transition from Waterfall development to Agile. Other responsibilities include: • Responsible for overseeing release management and troubleshooting of IEEE Xplore, IEEE’s online digital library. Led efforts for implementing the review and prioritization process of requests made by business stakeholders, leading to overall release management.• Implemented work request management system, used by the business team to request system changes and enhancements and by the technical team for scheduling work. This system was also used for overall prioritization and release management.• Project manager for three major entire system upgrades, including rewriting of many of IEEE’s core business systems, upgrades to new hardware and software platforms.• Instrumental in planning department strategic goals and resource acquisition.• Provided updates to all levels of management, across Lines of Operations through status reports and presentations to small and large audiences.
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  • Ieee
    Client Interface/Project Manager
    Ieee 2005 - 2007
    Responsible for direct interface between the IT department and the various business units within IEEE. Participate in IT activities such as developing strategic and tactical plans. Assist in initiating and scoping projects, developing requirements, and determining priorities. Responsible for project oversight, scheduling, and issue tracking/resolution. Determine strategy, timelines, checkpoints and necessary contingency plans for all active projects. Deliver project presentations, status reports and overall paths forward to all levels of management. Other responsibilities include: managing expectations with business clients, working with various business teams and outside vendors to evaluate and reach consensus on cost effective solutions, determine patterns of requested business functionality and recommend solutions that can be integrated and leveraged across organizational units.• Managed the Business Management System (BMS) conversion project. Project consisted of merging 26 primary business functions from various systems into one. Developed project plans, established checkpoints with deliverable metrics, developed contingency plans. • Managed 9 teams’ development effort and deliverables. Managed resources from both IEEE staff and outside vendor.• Determined project priorities, recommended strategies and/or scheduled changes as part of issue resolution.• Provided management team with support for project and organization decisions• Assisted in the development of Change Management/Release Management strategy.• Assisted in defining organizational support roles for both pre and post implementation
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  • Ieee
    Manager, Data Access & Quality Assurance Services
    Ieee 2003 - 2005
    Responsible for deploying Business Objects • Evaluated various software to be used by end-users for developing reports.• Responsible for the establishment of a data warehouse for reporting.• Designed system with business rules for authentication/authorization• Designed data refresh process/schedule.• Managed new/change requests for providing data to the business units.Responsible for the Quality Assurance certification of all projects prior to production implementation. Managed staff of 6 Quality Assurance analysts. Scheduled and managed deployments with Development and Infrastructure teams.• Responsible for resource management and capacity planning.• Implemented Quality Assurance Mission statement defining governing principles for the department, along with Entrance and Exit criteria based on project type.• Implemented Project Lifecycle Methodology, defining all stages of a project lifecycle, from inception to implementation, including standard artifacts and documentation, approval processes and signoffs.• Evaluated, recommended and implemented software for automated performance testing of applications.• Recommended and deployed Test and Defect management software used for all projects.• Ran statistical analysis on defects, determined patterns, trends and recommended process changes to mitigate problems and reduce occurrences.• Participated in Business Continuity Planning/Disaster Recovery procedures.• Recommended and implemented Operational Procedures to support new systems.• Responsible for providing leadership and guidance to staff
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Lori Potter Skills

Agile Methodologies Business Process Quality Assurance Software Documentation Testing Management Project Planning Project Management Disaster Recovery Security Leadership Vendor Management

Frequently Asked Questions about Lori Potter

What company does Lori Potter work for?

Lori Potter works for Ieee

What is Lori Potter's role at the current company?

Lori Potter's current role is Sr Director, IT Compliance and Data Protection Officer.

What is Lori Potter's email address?

Lori Potter's email address is l.****@****eee.org

What is Lori Potter's direct phone number?

Lori Potter's direct phone number is +173256*****

What skills is Lori Potter known for?

Lori Potter has skills like Agile Methodologies, Business Process, Quality Assurance, Software Documentation, Testing, Management, Project Planning, Project Management, Disaster Recovery, Security, Leadership, Vendor Management.

Who are Lori Potter's colleagues?

Lori Potter's colleagues are Fahad Rasool, Dareen Mosa, Debanksh Guha, Shenequa Crawley-Ojo, Samantha Jacobs, Rama Ibrahim, David Miller.

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