• Developed and delivered team and organization training materials and workshops, building knowledge and skills to facilitate the Agile transformation.• Coached teams, Scrum Masters, Business Analysts, Managers and Executives on Agile values and principles to promote continuous improvement in practices and artifacts• Mentored teams, leading them to be self-directed with strong accountability, decision making, conflict resolution and transparency• Organized and facilitated daily scrum, sprint reviews, retrospectives, sprint planning for multiple scrum teams• Promoted, supported, and educated the Scrum Team on Scrum theory, best practices, rules, and values.• Servant-leader to the Scrum Team and protected them from themselves and internal forces (maximized the value created, by limiting interactions from outside the Scrum Team).• Ensured the goals, scope, and product domain were understood by the Scrum Team.• Removed impediments the Scrum Team encountered.• Coached the Scrum Team to adhere to established processes and facilitated Scrum Ceremonies as requested / needed.• Key Member of the COE team that discusses/plans continuous upcoming transformation implementation.

• Coached/Mentored functional QA team of 62 resources to deliver quality products• Facilitated Daily Meetings and Monthly Reviews meetings. Conducted retrospectives and followed up on action items for continuous improvement• Manage cross-functional teams from multiple locations representing the QA effort. • Directed team members (QA and UAT) to ensure highest standard of quality so that the organization meets both internal and external audit/compliance requirements.• Worked in coordination with other departments in implementing the quality standards and benchmarks.• Established initial QA team and successfully managed and completed seamless transition of team from legacy vendor.• Drove budget for the QA group in Human Resources and Corporate Services.• Managed implementation of PaaS platform for Corporate Services

• Created and maintained project management practice, procedures and processes that drove cultural change, influencing project teams to cooperate and function as singe unit; increasing efficiency and reducing supplication of effort.• Drove process improvements within team. Developed a document control system for procedures and practice.• Increased software testing of products through automation.• Managed over 30 team members during major release in multiple locations. Interviewed and made hiring decisions for the functional testing team.• Defined a continuous improvement plan for growing and maturing the quality assurance process

• Responsible for Quality Assurance planning, documentation, and functional testing through all phases of development for ADP’s Pay eXpert/HR eXpert (a web hosted payroll & HR solution) for the Employer Services, Major Accounts Payroll and HR Services group.• Created and maintained test plans and test suites. Created automated test suites. Responsible for writing and executing test plans; troubleshooting and problem solving issues. • Managed large teams in multiple locations, both on and offshore. • Assisted in creating standardized development plans for FTE’s, recommended training, and completed performance reviews.• Lead QA and UAT groups in pilot release of Universal Self Service Portal. Partnered with marketing and implementation groups for each pilot release.

• Worked closely with producers/developers during all phases of new releases to setup/manage testing environment. • Managed production support and new development for 100 plus users. • Worked with QA, Project Managers. Developers and user groups to refine software development process and information flow.• Managed QA staff conducting manual and automated testing. Managed and performed of all phases of Quality Assurance including; User Interface, Negative, Regression and Functional test. • Reported to management and end user's status of both production support issues and new functionality issues. • Created and maintained QA Lab at Plural's Park Ave offices.

• Performed QA tasks for all phases of the project life cycle in mainframe environment.• Coordinated support and communications between multi tiered staff and Y2K project management office. • Communicated project testing status; contributing to the analysis and improvement of software development life-cycle processes; evaluating existing test plan coverage and recommending improvements. • Developed a Client Control Profile database tool from design through implementation that culminated in increased efficiency and substantial workflow improvement. • Initiated a process for project tracking that resulted in entire department (over 700 staff) tracking time and budget more efficiently.• Developed, maintained and tested Business Continuity Plan and Disaster Recovery Plans.

Temporary Consultant, 08/1993 to 10/1995 Temporary Consultant, 05/2002 to 08/2003 • Manual and automated testing of in-house written mainframe performance and custody reconciliation systems.• Manual testing of vendor (Merrin) trading system including compliance issues for fund clients. • Reconciliation of mutual funds, custody reconciliation.• Wrote documentation for portfolio management system. Created test strategy for POS application.