Lori Pucci Email & Phone Number

Natick, Ma

Administers the day-to-day operations of paid group benefits and associated programs. Primary contact for employees, vendors and third party administrators. Coordinates processing of all benefit plans and related employer and participant information. Develop communications for benefit and wellness programs and annual open enrollment. Generate and review HRIS reports using Ultimate Software. Utilize Excel spreadsheets for tuition reimbursements, COBRA and retiree information. Partners with Payroll to ensure accuracy of benefit deductions and processing. Ensures compliance with applicable governmental regulations.

Natick, Ma

Responsible for all medical claims for a busy ophthalmology practice. Troubleshoot and resolve unpaid and rejected claims. Download and review claims payor and rejection reports. Work closely with technical support to solve issues pertinent to the practice management software. Tested new EHR software and helped implement procedures required by ARRA regulation. Responsible for maintaining MD credentialing records and CME transcripts. Review biweekly insurance aging reports and research accordingly. Work closely with staff when various claims issues arise.

Waltham, Ma

Responsible for monitoring performance of clinical case management database and troubleshooting performance issues. Serve as primary contact person for queries about the system and act as liaison between IS and system users. Activate new user accounts and administer appropriate security rights. Chair a weekly user’s group meeting to discuss system related topics. Maintain and update an Excel file utilized to route information to clinical case managers

Dorchester/Braintree, Ma

Provided skilled physical therapy services in a fast-paced environment at the Carney Hospital site. Treated outpatients, acute, and sub-acute populations with a multitude of diagnoses; including but not limited to neurological and orthopedic populations.Provided individual supplemental occupational therapy treatments to inpatients with primarily neurological diagnoses at Braintree Rehabilitation Hospital. Also worked in group settings leading cooking and exercise groups.

Randolph, Ma

Administered payroll to approximately 70-80 employees thru Ceridian automated payroll services. Responsible for processing contractor payroll and expense reimbursements utilizing Platinum accounting system. Handled all employee stipend accounts and helped resolve tax filing issues. Produced spreadsheets for accounting using Lotus 123. Responsible for weekly update of general ledger and forecasted payroll quarterly. Worked closely with Human Resources Department to ensure all documentation was timely and accurate.Administered medical, dental and life insurance programs. Reconciled invoices from insurance vendors and processed monthly 401K reports. Tracked all vacation/sick leave, handled employee inquiries, processed confidential material. Played a key role in the implementation of a new benefits package. Also provided support to 2 recruiters and the Director of Human Resources.

Bachelor Of Business Administration (B.B.A.), Business Administration And Management, General

Business Administration And Management, General

Associate Of Science (A.S.), Physical Therapy/Therapist