•Supervision of 30+ employees and over 124,000 square feet of facility wide operations.•Supervision and administrative control of the facility for the efficient operation of the recreation facility•Staff training of the organizations software system.•Database management, and maintenance of homeowner records.•Coordinator and staff trainer for the Member Services department•Strategic sourcing, bid analysis, contract negotiation and execution for facility equipment & material needs•Employee engagement and career development, scheduling of staff, and creation of continuous improvement programs and staff training •Assists with the capital planning for all facility support services and strict management of office supplies and membership expenses budget •Coordinates use and scheduling of facilities for optimum use of programming space and budget mandates. •Prepares reports on facility usage and trends to enhance overall facility effectiveness, and client experience and to ensure lean, yet efficient staffing levels•Ability to effectively communicate verbally and in writing with staff, and members and to establish and maintain effective working relationships•Evaluates and responds to customer suggestions and help resolve member problems, complaints, and suggestions•Works to ensure staff and member compliance with the policies, rules, regulations, and governing documents of the HRCA associated with the recreation function and governing regulation agencies

•Resident Manager for a mixed use complex in Lower Downtown Denver; 98 residential lofts, 75,000 square feet of mixed commercial space including retail, office space, and underground parking•Monitored and managed 76 Section 42 Tax Credit residential lofts and remained in 100% compliance each year for investor incentives•Monitored and maintained all tax credit applications and all tenant yearly re-certifications to remain in compliance with the Colorado Housing and Finance Authority. •Submitted yearly audits with 100% success rate with CHFA•Responsible for all leasing including staff and tenant relations•Coordinate, manage, monitor, and schedule maintenance staff for the daily operations of the residential lofts, commercial and retail office space•Coordinate vendor contracts and bid proposals•Management of all capital improvement programs, preparation and oversight of annual budget to meet the objectives of Coughlin and Company. Consistently met annual budget year after year.•Preparation of weekly property reports detailing occupancy levels, maintenance schedules and budgetary adherence •Administrative control for all property invoicing, all tenant applications, lease contract, and tenant rents•Coordinate and implement marketing for the residential lofts•Daily property inspections of residential and commercial property•Provide customer service and resolve issues or complaints from residential, commercial and retail tenants•Consistently maintained occupancy levels greater than 95%

•Resident Manager for a 157 unit apartment community and over 106,000 square feet of multifamily residential space. •Responsible for all leasing including staff and tenant relations•Coordinate, manage, and monitor, schedule maintenance staff for the daily operations of the residential lofts, commercial and retail office space•Coordinate, manage, monitor and schedule vendor contracts•Preparation of weekly property reports detailing occupancy levels, maintenance schedules and budgetary adherence •Administrative control for all property invoicing, all tenant applications, lease contract, and tenant rents•Daily property and unit inspections•Consistently maintained occupancy levels greater than 95%