Lori S. Email and Phone Number
I am an experienced leader who brings immediate value: Leading teams to grow the business – top line revenue and bottom line profits. Innovating to attract new customers and retain existing customers. Modernizing for more efficient operations and faster speed to market. Reducing risk ensuring security and compliance. Creating cultures where people want to be - with an engaged, diverse work force. Practicing good financial stewardship – managing to budgets and timelines.SIGNATURE STRENGTHS• Global IT Strategy Development• Turnarounds * New Application Development• Legacy Modernization• Digital Transformation• Big Data and Business Intelligence• Cloud Based Migrations and Development• Staff Leadership & Mentoring• Risk Management, Security and Compliance• Process Improvement & Redesign• Agile Methodologies• Mergers and Acquisitions• Program Management & PMOMy Story:I worked my way through college graduating Summa Cum Laude in 3 ½ years with a double major in Computer Science and Business Administration. My first position in the defense industry laid a strong technology foundation as I learned to develop software in 10 languages and worked various infrastructure roles. I found that I had a natural leadership ability and moved my way through project management to middle management and then executive leadership roles. My career direction has been purposely chosen to provide opportunities to make a large impact, stay current on trends, and allow me to learn and grow. I have also focused on mentoring and growing other leaders while attracting and valuing diversity.I have served as a CIO for the last 14 years in various industries including insurance, healthcare, financial, manufacturing, and government. I have led strategy development, large development efforts, international new business startups, turnarounds, large legacy modernization efforts, and acquisition due diligence and integration to name a few. I’ve been told that I’m successful for many reasons:I focus on the customer first, think like a business leader and use technology to solve problems,I build strong partnerships, strong teams and empowered leaders,I can see through complex situations and clearly communicate a path forward, I drive high standards and stretch goals which challenge and excite teams, My teams consistently execute and deliver results – on time, on budget, with high quality.I look for opportunities to make a large impact – those that makes a difference.
Physicians Mutual
View- Website:
- physiciansmutual.com
- Employees:
- 1359
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Chief Information OfficerPhysicians Mutual Apr 2022 - Present -
Cio State Of Nebraska Dep. Of Health And Human ServicesState Of Nebraska Sep 2020 - May 2022Lincoln, Ne, UsKey Achievements:• Delivery of three innovative COVID-19 solutions within three months; Vaccine Registration and Administration system, online digital survey tool for contact tracing, and a Data Warehouse for contract tracing data• Technical Roadmaps for legacy modernization and innovation* Remote technology equipment strategy for 4500 employees• Low Code Legislative management solution in Microsoft Dynamics 365* Enterprise Project Management Office (ePMO) Launch* Data Strategy and Cloud Deployment for Public Health using Snowflake and Tableau* Azure Commercial Cloud launch of custom benefit portal and Data Warehouse -
Chief Technology OfficerSde Inc Mar 2020 - Aug 2020Key Achievements:Investment Decisioning: Provided critical insights to investment firms in key insurance technology areas.
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Vp Head Of It - Group Protection (Cio)Lincoln Financial Group Dec 2014 - Mar 2020Radnor, Pa, UsKey Achievements:• Profit Growth: Increased $125M annual profit aligning IT to deliver on business strategy• Margin Improvement: Drove margin improvement from 0% to 5.6% implementing Big Data initiative with 200 key financial metrics to drive key business decisions. Built Data Warehouse and Business Intelligence suite including governance processes, profile and source system data cleansing.• Acquisition: Enabled new strategic market by integrating $2B competitor. Implementation completed in 18 months, $10M under budget with error free batch processing on day one. Acquisition added 2000 employees; merging cultures, processes and technology using Agile (SAFe). • Cloud Migration: Deployed modernized administration system on time, 3% under $60M budget by replacing legacy system and migrating to the cloud. Achieved 12% ROI hurdle rate after robust ROI analysis and vendor selection process.• Digital Transformation: Drove 50% improvement in uptime and transformed customer experience through digital transformation of external websites. Extended transformation internally with bots to increase key business efficiencies using Lean Six Sigma.• Financial Effectiveness: Created $30M annual strategic IT budget building by IT Strategic Roadmap to support business plans.* Cost Reduction: Created Vendor Management program. Negotiated contracts for savings of $15M.Position:*IT Leader for Fortune 200 Company business unit; $4B revenue; over 4000 employees. *$130M operating budget and $110M integration budget; staff of 500 -
Vp - Head Of It (Cio)Pitney Bowes - Presort Services Inc Sep 2008 - Nov 2014Stamford, Ct, UsKey Achievements:• Strategic Area Development: Created $14M in first year profits opening new strategic revenue source by implementing innovative first international consumer to consumer package delivery service in the world. Launched to over 100 countries with exclusive eBay partnership; later added 100+ worldwide partnerships. • Profit Growth Achieved: $24M annual net profit by leading first company in US to implement Intelligent Mail Barcode (IMB). • Process Efficiency: Increased business capacity by reducing processing center data transmission time from 12 to two hours by implementing key infrastructure changes with Riverbed and VMWare.• Customer Retention: Retained 99% of customers after fire at company’s largest processing plant. Used pre-planned readiness processes and pre-stocked hardware inventory to achieve zero missed pickups.• Compliance: Achieved 100% pass rate for audits by installing IT structure of governance, audit response, SOX compliance, vendor management, execution processes, and engaging full participation of businessPosition:• IT Leader for Fortune 500 company Mail Service business unit; 4500 employees across 37 sites domestic and international.• Annual budget of $30M and Capex budget of $15M. -
CioAncillary Care Management Dec 2006 - Sep 2008UsKey Achievements:*Implemented new claims processing technology improving auto adjudication by 10%.Increased business effectiveness with more efficient IT. Increased IT deliverables by 300% while reducing IT headcount.•Renegotiated all contracts with savings up to 75%•Maintained company risk profile by passing EHNAC accreditation on first attempt and performing company-wide risk analysis and mitigation plan. Initiated and developed Business Continuity and Disaster Recovery plans.Position:•IT Leader for Inc. 500 company technology with additional responsibilities added for Services Center including Call Center after seven months.•Seven direct reports at VP and Director Level with staff of 125 staff in IT and Service Center located in Omaha, NE and Minneapolis, MN. -
Sr. DirectorConagra Foods Apr 2000 - Nov 2006Chicago, Illinois, UsKey Achievements:•Negotiated $2 million savings on top 10 contracts•Organized 243 applications into 18 month maintenance calendar. •Increased customer satisfaction from 2.4 to 4.3/5.0 in less than 1 year.•Implemented Red Prairie, Manugistics and Kronos for Operations.*Instituted prioritization, methodology, governance processes and SOX compliance.•Implemented internal mentoring program.Position:•IT Leader for Fortune 100 Company for Web Center of Excellence with entire suite of Enterprise Applications (240+), all internal Executive customers added after two years. Provided expertise in web technologies, portals and operational systems including warehouse management and transportation.•Eight direct reports with staff of 120+ employees and consultants in Omaha, NE, Chicago, IL and international staff in India.•Responsible for annual budget of $19M.Supported all Enterprise customers with primary relationships in Marketing, Foodservice, Product Quality and Development, and Sales. -
Vp ApplicationsAmeritrade Aug 1998 - Apr 2000Key Achievements: *Increased throughput by 1000% by installing BEA Tuxedo middleware.*Negotiation purchased of main trading software - AOM.* Automated financial processing with the installation of Oracle Financials,* Decreased new acquisition costs by 90% by focusing marketing spend through the use of MicroSystems for BI* Automated HR processing with the installation of PeopleSoft for HR. * Completed error free Y2K project.Position:Director of Web for 8 months then quickly promoted to VP of Applications.
Lori S. Education Details
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Creighton UniversityComputer Science -
Harvard UniversityExecutive Strategic Leadership Program -
University Of Virginia Darden School Of BusinessExecutive Leadership Program -
Ican Influence Leadership ProgramOrganizational Leadership -
The George Washington UniversityProject Management Certificate -
University Of Nebraska At KearneyDouble Major Business Administration & Computer Science
Frequently Asked Questions about Lori S.
What company does Lori S. work for?
Lori S. works for Physicians Mutual
What is Lori S.'s role at the current company?
Lori S.'s current role is CIO Physicians Mutual --- Board Member | Strategic Planning | Innovation | Thought Leadership | Digital Transformation | Risk Mitigation| Cloud | Business Intelligence.
What schools did Lori S. attend?
Lori S. attended Creighton University, Harvard University, University Of Virginia Darden School Of Business, Ican Influence Leadership Program, The George Washington University, University Of Nebraska At Kearney.
Who are Lori S.'s colleagues?
Lori S.'s colleagues are Katelynn Flynn, Dominique Dietrich Rd, Cltc, Elliot Vogue, Kathy Wood, Tom Radcliff, Cynthia Shulman, Elizabeth Fishler.
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