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@synchronyfinancial.com
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2 phones found area 203
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LinkedIn matched
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Lori Read is listed as Global Ombuds Manager at Synchrony Financial, a with 9246 employees, based in Dayton, Ohio, United States. AeroLeads shows a work email signal at synchronyfinancial.com, phone signal with area code 203, and a matched LinkedIn profile for Lori Read.
Lori Read previously worked as Internal Control/Surveillance Manager at Ge Capital and Training & Development Manager at Ge Capital. Lori Read holds Bachelor’S Degree, Family And Consumer Sciences from Miami University.
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AeroLeads found 1 current-domain work email signal for Lori Read. Compare company email patterns before reaching out.
Lori Read is a Global Ombuds Manager at Synchrony Financial. She possess expertise in process improvement, six sigma, change management, leadership, leadership development and 7 more skills. She is proficient in English.
Listed skills include Process Improvement, Six Sigma, Change Management, Leadership, and 8 others.
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A career timeline built from the work history available for this profile.
Kettering, Oh
Ensure individual employee concerns are handled effectively and in a timely manner. Conduct analysis of program data to identify and escalate trends, patterns, and emerging risks. Provide accurate and detailed reporting of volume, trend, and region/location data for business leaders. Manage global network of volunteer Ombuds to coordinate communication, training, and employee outreach initiatives.
Kettering, Oh
Investigated and responded to all escalated regulatory consumer complaints. Partnered with functional/process owners to implement corrective actions to correct errors and prevent future complaints. Conducted surveillance reviews of complaint and call monitoring processes against compliance and business requirements. Provided reporting and analysis to senior leadership team on volume and trends.
Kettering, Oh
Performed gap analysis of training needs. Designed and delivered new hire and upskill training to managers and representatives on new products and systems. Managed ongoing certification and upskilling of contract/vendor trainers and non-exempt training staff at various U.S. and international locations.
Mason, Oh
Delivered new hire and upskill training for customer service representatives. Created and distributed marketing updates for new products and client initiatives. Developed and maintained the Customer Service training curriculum.
Mason, Oh
Monitored and evaluated Customer Service associate performance against quality standards and expectations. Provided feedback and coaching to representatives on performance. Provided managers and department leadership teams with performance updates and recommendations for quality improvement.
Mason, Oh
Provided assistance to cardholders regarding account inquiries and complaints, achieving superior quality and customer satisfaction ratings. Volunteered to handle excess call volume from other client portfolios in order to help meet/exceed department service levels. Processed written cardholder inquiries in order to assist backline departments during busy periods.
Other employees you can reach at synchronyfinancial.com. View company contacts for 9246 employees →
Jm Sta Maria
Colleague at Synchrony FinancialMuntinlupa City, National Capital Region, Philippines
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BK
Battu Karthik
Colleague at Synchrony FinancialHyderabad, Telangana, India
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BS
Beth Stephens
Colleague at Synchrony FinancialAtlanta, Georgia, United States
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VK
Vinay Kumar
Colleague at Synchrony FinancialHyderabad, Telangana, India
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VT
Vijay Tarun Surupalli
Colleague at Synchrony FinancialAndhra Pradesh, India
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PG
Praveen Gorthi
Colleague at Synchrony FinancialHyderabad, Telangana, India
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SF
Sabeeha Farooqui
Colleague at Synchrony FinancialHyderabad, Telangana, India
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TP
Tamara Pipkins
Colleague at Synchrony FinancialCumming, Georgia, United States
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AK
Anil Kumar Mudigonda
Colleague at Synchrony FinancialGreater Hyderabad Area, India
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SB
Sanchit Bolinjkar
Colleague at Synchrony FinancialThane, Maharashtra, India
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Quick answers generated from the profile data available on this page.
Lori Read works for Synchrony Financial.
Lori Read is listed as Global Ombuds Manager at Synchrony Financial.
AeroLeads has found 1 work email signal at @synchronyfinancial.com for Lori Read at Synchrony Financial.
AeroLeads has found 2 phone signal(s) with area code 203 for Lori Read at Synchrony Financial.
Lori Read is based in Dayton, Ohio, United States while working with Synchrony Financial.
Lori Read has worked for Synchrony Financial and Ge Capital.
Lori Read's colleagues at Synchrony Financial include Jm Sta Maria, Battu Karthik, Beth Stephens, Vinay Kumar, and Vijay Tarun Surupalli.
You can use AeroLeads to view verified contact signals for Lori Read at Synchrony Financial, including work email, phone, and LinkedIn data when available.
Lori Read holds Bachelor’S Degree, Family And Consumer Sciences from Miami University.
Lori Read is listed with skills including Process Improvement, Six Sigma, Change Management, Leadership, Leadership Development, Performance Management, Risk Management, and Management.
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