• Dell Healthcare and Life Science "On the Spot" Award Winner - 2015 and 2017; Bronze Winner - 2016•Provide application support and maintenance to the multi-facility account in McKesson Horizon Lab, McKesson Horizon Blood Bank, Cerner Copath, Mediware HCLL, Sunquest Misys, Sunquest Physician Portal, Sunquest Clinical Financial, Sunquest PowerPath, and Sunquest Application Manger.•EPIC EpicCare Inpatient Procedure Orders Certification•Perform multiple instrument installations in Horizon Lab and Data Innovations •Maintain and troubleshoot in PwlLink, Linux, SQL, Print Servers, Fax Servers and Report Servers•Implementing new applications •Expert rule writing, compiling and testing•Maintaining current functionality, troubleshooting as needed, testing of enhancements and/or upgrades•Provide after-hours “on-call” support to troubleshoot and resolve system problems

•Perform testing procedures in the Blood Bank including ABO(Rh) types, Antibody Screens, Crossmatches, Antigen Typings, Antibody Panels, Direct and Indirect Antigen Testing, Eluates, etc. •Performed procedures and collected data for quality control and quality assurance of the laboratory using Horizon Blood Bank and Horizon Lab systems

•Perform a wide range of technical procedures analyzing blood and various body fluids in the Chemistry and Hematology departments to expedite the physician’s diagnosis and treatment of the patient. Collected and processed laboratory specimens as required. Recorded and maintained data for patient records. •Performed procedures and collected data for quality control and quality assurance of the laboratory.•Member of the Build Team for the Horizon Lab system upgrade from version 6 to 11•Update reference ranges, build test codes, analyzer methods, expert rules, etc in Horizon Lab Information System.•Performed testing and training to correspond with the upgrade•Interface laboratory analyzers with Horizon Lab and Data Innovations

•Maintain Sunquest Misys, the Laboratory Information System, which includes monitoring processes and interface connectivity with analyzers•Construct new test codes, text codes, physician contacts•Update reference ranges, monitor report destinations, discharge patients, monitor error logs, etc.•Monitor and edit test charges based on cpt codes, billing sim codes, and ICD-9 codes•Maintain barcode label printers and report printers•Write policy and procedures for the Laboratory computer manual•Serve as the Site Coordinator for the implementation of a new Laboratory Information System, McKesson Horizon Lab, integrating each Baptist hospital to standardize processes and share one system. Included construction of test tables, method tables, support tables, source facility tables, etc. for the laboratory and respiratory departments. •Interface laboratory and respiratory analyzers with Data Innovations and Horizon lab•Perform integrated testing and parallel testing•Create and test expert rules•Wrote new LIS training material and assisted with training of co-workers•Assisted implementation of interface with a new reference laboratory•Assisted implementation of interface with Point of Care testing equipment•Active member of the laboratory internet team•Monitor and maintain Cerner Copath system•Interface with Care Manager (Nursing system), Copath (Pathology system), TPA (Registration system)

•Performed a wide range of technical procedures analyzing blood and various body fluids or tissues in order to expedite the physician’s diagnosis and treatment of the patient. Collected and processed laboratory specimens as required. Recorded and maintained data for patient records. Performed procedures and collected data for quality control and quality assurance of the laboratory. •Proficient in all clinical laboratory departments•Proficient in Sunquest Misys LIS