Lori Ritchie Email & Phone Number

Promote and enforce compliance with state and federal laws related to managing licenses while adhering to CVS code of conduct.

• Provided technical assistance for products and approved forms to internal business and operational areas to ensure ongoing compliance with all applicable statutes and regulations.• Researched, analyzed, and interpreted new and aged legislation to assess impact to filed forms. Successfully eliminating over 65 aged legislative filings within a designated 12-month target completion date.• Created and implemented HMO, POS, PPO, and indemnity product contract language for all new and revised products for members and policyholders, including Certificate of Coverage (COC), Schedule of Benefits, Policies, amendments and Provider Directories. • Prepared and submitted form filings to the appropriate state Department of Insurance (DOI) while ensuring that filings were compliant with all applicable state and federal regulations.• Conducted periodic review and analysis of marketing communications and product development materials for maintaining compliance with regulatory and legislative laws.• Negotiated contract language with internal clients and state regulators to ensure accurate compilation of documents to achieve timely approvals for business objectives.• Established and maintained strong professional relationships with internal and external constituents, such as Department of Insurance and Department of Health, which resulted in a collaborative environment and improved filing approval turn around time. • Developed, monitored, and enforced ongoing state and federal compliance procedures, in conjunction with the appropriate business unit, to mitigate any compliance issues and create actions plans for any identified gaps. • Streamlined work processes to ensure that all team members were completing assignments and projects in a consistent manner.

Green Belt Certificate Of Completion

Bachelor’S Degree, Business Administration, Management And Operations, Concentration In Marketing

Master Of Business Administration (M.B.A.), Business Administration And Management, Marketing