Clerical Assistant
CurrentServes visitors by greeting, welcoming, and directing them appropriately.Notifies company personnel of visitor arrival.Maintains telecommunications system.Schedule and confirm appointments and maintain event calendars.Maintaining a positive, empathetic, and professional attitude toward customers at all times.Responding promptly to customer inquiries.Acknowledging and resolving customer complaints.Knowing our products inside and out so that you can answer questions.Manage large amounts of incoming phone calls.Identify and assess customers’TM needs to achieve satisfaction.Build sustainable relationships and trust with customer accounts through open and interactive communication.Sourcing new sales opportunities through inbound lead follow-up and outbound cold calls and emails.Understanding customer needs and requirements.Wrote sales contracts for orders obtained and submitted orders for processing.Provides administrative support to ensure efficient operation of office.Answers phone calls, schedules meetings and supports visitors.Maintains supplies inventory by checking stock to determine inventory level, anticipating needed supplies, placing and expediting orders for supplies.