It Desktop Services Manager
Chicago, Il
Directed 15-member team performing PC and peripheral installation and repair, software support, operating system support, and virtual office support. Allocated resources, controlled budget, and managed compensation.Built and strengthened relationships with key business partners. Liaised between business and IT staff to ensure timely delivery of laptop clinics in local and global locations.Planned and delivered virtual office technology for large client… Show more Directed 15-member team performing PC and peripheral installation and repair, software support, operating system support, and virtual office support. Allocated resources, controlled budget, and managed compensation.Built and strengthened relationships with key business partners. Liaised between business and IT staff to ensure timely delivery of laptop clinics in local and global locations.Planned and delivered virtual office technology for large client conferences.Established new office locations in Beijing, China and Seoul, Korea. Managed all aspects of project from requirements assessment, budgeting, supplier selection, negotiation of office space, procurement of office equipment, and implementation of technologies. Formed and trained teams to provide post-implementation support. Show less